This is a commendation for the motorman on a Link Light Rail train and the security personnel at Westlake Station.
The particular train arrived northbound at Westlake Station at about 11:20 PM on January 30 and left southbound at about 1:40. After leaving the station and heading to my apartment on First Hill, I realized after a couple of blocks that I had left my backpack on the train, which also had the keys to my apartment.
I hurried back to the station and contacted security. They outlined the “lost and found” procedure, which appeared to be of little help. They also suggested we check with the motorman of the next southbound train, which likely was the one I was on northbound, since the motorman might have found the backpack in his check of the train. They walked me down the platform and we waited at the point where the first car would stop.
Happy ending – the motorman had my backpack, which I described. He had me fill out a slip and turned it over to me.
I am now home – safe and sound, and thankful. I also commend the training and client service structure that allowed the personnel involved to be responsive effectively to my need, rather than be encumbered by strict procedures.
Thank you. David S.
Five Questions with Jim Chan, Assistant Director for Permitting, Department of Permitting and Environmental Review
1. What was your first role at King County? I was hired as a summer intern in my junior year at the University of Washington, working for the Building and Land Use Department as an Engineer Assistant. I reviewed residential building permit applications, drove throughout the county visiting development sites and met with property owners and consultants.
2. Why did you choose King County as an employer? While a student at the UW, I worked for a professor making $4.50 an hour counting cars on overpasses. The Building and Land Use Department was located two miles from my parents’ home in Bellevue. A phone call landed a summer internship, later a part-time job which became a permanent hire after graduation. Engineering was my degree and focus. The work location was close to home at the time. A third of the work was outdoors away from the office. Many of my co-workers were also recent hires out of college and we bonded outside of the workplace. It also paid significantly more than the UW.