What is Lean? A quick refresher
Lean is a way to solve problems. With Lean thinking, we can address issues like unmet customer demand, or unexpected ‘fires’ at work. Using Lean can also help us achieve our goals of delivering more value to our customers.
The foundation of Lean is continuous improvement and respect for people. These are mutually reinforcing: we develop continuous improvement by building a culture of respecting the people who do the work as the experts. A Lean organization develops and engages all employees as learners, as thinkers, and as the source of continuous improvement. Respect for people means that we support and empower employees as problem solvers so that they are able to improve the work—for themselves, for their colleagues, and for their communities. Learn more.