The Supportive Community Outreach, Programs and Engagement (SCOPE) is a multifunctional customer service team within the Department of Community and Human Services that provides centralized information and resource referrals, making it easier for residents of King County to access the services they need. 

The SCOPE team aim to help residents connect to resources, navigate services, or bridge short-term financial gaps.

“In addition to running our customer service center, the SCOPE team is out in community hosting a series of resource events, holding presentations, and gathering feedback from human services providers and community members to help us understand service gaps in the community,” explained Enedelia Nicholson, SCOPE Center Manager. “We then work as a team to address them and discuss how we can close the gaps and help our community with the needs that they have.”

The SCOPE Team is hosting a series of Community Resource Events across King County to help connect King County residents with the critical programs and services they need to thrive. Join us to connect with local organizations and services funded through the Veterans, Seniors, and Human Services Levy (VSHSL). 

The next Community Resource Event will be held on Monday, April 20, 2026, from 2 to 5 p.m. at the Daybreak Star Indian Cultural Center, 5011 Bernie Whitebear Way, Seattle, WA 98199. Register here. Download a shareable flyer here.

King County residents can receive individual support by connecting with the SCOPE team through phone (206-809-7115), chat, or in-person appointments.