The IT Service Center is now… Customer Support Services
On March 1, KCIT relaunches a newly reorganized support group that will provide faster call handling and higher rates of handling things during your call. The new team will have 34 technical staff (up from the current 14) and will include ALL members of the current IT Service Center in addition to field staff from various teams. This will provide greater breadth of knowledge across the team and provide sufficient resources to handle spikes in demand due to outages or other unique events. Customer Support Services technicians will be able to transfer calls to… Read More
Save the Date! Annual Administrative Professionals Recognition Event, April 26
Calling all Administrative Professionals: Join your peers across the county to celebrate the awesome King County Administrative Professionals Program and to help recognize this year’s award recipients. You will hear from some of our top leaders and much more. Wednesday, April 26, 2017, 11 a.m. to 1 p.m. King Street Center, 8th Floor Conference Center If you would like more information about this event, contact Paige Myers at 206-477-4551 or paige.myers@kingcounty.gov.
Reflecting on Race and Racism: Deepening the Dialogue, March 21
King County employees are invited to participate in a candid conversation on race and racism with a panel of literary artists of color and a skilled facilitator. The event will provide attendees the opportunity to listen to and exchange ideas and confront discomfort on issues of race and racism. Deepening the dialogue through story sharing can elicit new ways of thinking, bring self-awareness to unconscious biases, foster understanding and compassion, and guide us in cultivating a workplace culture of equity and social justice. Tuesday, March 21 from 9:30 to 11:30 a.m. King… Read More
Free Home Ownership Program classes: Buying a home
Whether you’re buying your first home or just need a refresher, this seminar is for you. Presented by HomeStreet Bank, this course can help you learn about today’s real estate market, the role of the real estate agent, and about inspections or appraisals. The available class dates are as follows: Thursday, March 9 from noon to 1 p.m. Chinook Building Thursday, March 16 from noon to 1 p.m. King Street Center Registration is required. Call the HomeStreet Hotline at 206-628-0207, or go online to www.homestreet.com/KingCo.
King County Sheriff’s Deputy recently featured on Q13FOX
Jamie Deer, a Sheriff’s Deputy who has been with King County 19 years, was profiled on Q13FOX for sharing his personal journey in the hope of helping others. Jamie is one of the first openly transgender law enforcement officers in Washington state. And he went through his transition later in life, in a very public way — on the job. “I can’t imagine working anywhere else. I love and respect the men and women I work with. I don’t want to go anywhere else. So, I just decided to take a chance on these guys,” says Jaime…. Read More
King County posts record transit ridership in year of bus and train expansion
Transit ridership across King County Metro and Sound Transit climbed to its highest levels ever, totaling about 150 million rides in the King County area in 2016. The Seattle area leads the nation in ridership growth compared to the largest metro areas in the U.S. Strong ridership between Metro and Sound Transit highlights significant progress on King County Executive Dow Constantine’s priority of integrating the region’s transit network. “Transit ridership continues to grow, and we’re meeting the need by offering more and better service, improving reliability, and making transfers between bus and rail… Read More
Celebrating Black History Month in King County
King County Executive Dow Constantine has proclaimed February to be Black History Month in King County. “The contributions to science, technology, business, arts, and cultural innovation by African Americans have been essential to the progress of our nation,” Executive Constantine said in his Proclamation. “We will continue to honor these accomplishments every month and every day in Reverend Dr. Martin Luther King Jr., County.” You can read the Executive’s proclamation here (on SharePoint).
Upcoming SharePoint page changes
KCIT is making changes to Outlook Web Access/OWA (https//owa.kingcounty.gov) and the Office 365/SharePoint Online logon pages to help you identify potential cyberattacks and reduce security incidents. The new OWA logon page will have the King County logo and the Office 365/SharePoint Online logon page will have the King County logo and a scenic King County photo. This change will take place Feb. 22. Many cyberattacks use fake portals that look like “typical” Microsoft portals (see below) which convince users that it’s ok to type in the username and password. By changing… Read More
Tech Tip: Skype for Business: Switching handset to headset
Do you want to switch from your desk phone to a headset in the middle of a call? It’s no problem with Skype for Business! Let our friendly IT ambassador Jamie Holter walk you through it.
Social Media Spotlight: RainWise Facebook
The RainWise incentive program provides rebates that cover most or all of the cost of installing cisterns and rain gardens on your private property. The average rebate has been around $4,000. Check your eligibility and the list of RainWise certified contractors to get a bid today! Follow RainWise on Facebook today! Click here to view all King County social media pages.
Employee News 