Crossposted from Metro Matters
Through 23 years with Metro, lead mechanic Derek Harris has always put customer service first, whether he’s rebuilding engines to keep buses moving or searching with a flashlight to find a driver’s lost wedding ring.
Harris was named Thursday as Metro’s Vehicle Maintenance Employee of the Year. As he accepted the award, coworkers reiterated his focus on customers, and his patience, leadership and always challenging others to find the best solution.
“What I enjoy most about Metro is working with all different types of people and coordinating with all the different departments, and making sure we’re doing the right thing for taxpayers,” Harris said shortly after a ceremony with family and dozens of coworkers at Metro’s Component Supply Center in Tukwila. The “CSC” is where major components like engines, transmissions, and battery systems are rebuilt, often which helps the county save costs by extending the life of older buses.
Read more at Metro Matters