Closing Date/Time: Sun. 12/10/17 11:59 PM Pacific Time
Salary: $33.53 – $42.50 Hourly
Job Type: Special Duty Assignment
Location: Chinook Building – 401 5th Ave, Seattle, Washington
Department: Department of Executive Services – Business Resource Center
Description: The Business Resource Center (BRC) Shared Services team has an opportunity for a special duty EBS Security & Customer Service Analyst (Functional Analyst 2). This position will partner with two Shared Services analysts to provide tier 2 helpdesk support (for Oracle EBS and PeopleSoft systems), process EBS user security requests and provide training administration support. In 2018, this group will also be engaged in two projects. First, the BRC will be participating in a KCIT project to implement a new Information Technology Service Management (ITSM) tool which will replace the LanDesk helpdesk system. Second, the team will be working on a continuous improvement project to streamline EBS security processing including the “proxy user process” which is designed to facilitate EBS employee reimbursements through the EBS iExpense module.
This position is a great opportunity to learn more about the Business Resource Center and how we approach support for Oracle EBS, PeopleSoft and Oracle BI, our commitment to growing and maintaining a healthy organization, our commitment to ESJ, and our continual efforts to seek better value for our customers.
Contact: For more information contact Sharon Gadzik at 206-263-8694 or at Sharon.Gadzik@kingcounty.gov.