The Customer Experience (CX) Advisory Committee, comprised of representatives from departments across the county, has developed a survey to learn more about how we are delivering customer service across the enterprise. If customer service, whether external or internal, is a component of your work, please participate in the survey. It takes 10-15 minutes to complete and will be open until Aug. 25. To access the survey, click here.

With your participation, we will be able to gain a robust understanding of services we provide to customers, ways we interact with customers, and how we request feedback from customers. This information will be used to build a countywide strategy for providing an exemplary Customer Experience across the enterprise in support of one of the Executive Branch values, “We focus on the customer.” For more information or questions, contact Brittany Carter, Enterprise CX Lead in the Office of Performance, Strategy and Budget.