King County has successfully transitioned our public website (kingcounty.gov) to a new platform! The new website provides a user-centered experience with information that is easier to find, navigate, and understand. The site features a modern design and simplified organization that reflects current best practices. Universal templates offer consistent experiences across departments and encourage “plain language” content written for 5th-8th grade reading levels. Thank you for your patience while we settle into this new and exciting online space! Here’s what you can expect:  

• Be prepared for customer questions. Online visitors will see the new King County homepage; your department’s webpages may also look different. Customers may need help navigating to popular web content.
• If issues persist, try clicking “refresh” on your browser window, or clearing your browser history. If that doesn’t work, please contact your department’s Web Content Manager(s) for assistance.
• If you still had web content hosted on the old web platform, your pages have been copied to a short-term page repository (STPR). Pages look different in the STPR, but are publicly accessible and function as usual. Editing content in the STPR will be difficult until your department can rebuild pages in the new Sitecore 10 platform – whenever possible, your team should focus efforts on publishing pages to the new platform. Talk to your Web Content Manager to find out when your new pages will go live in Sitecore 10.