Submit claims for 2023 FSA funds by March 31, 2024

If you still have funds remaining in last year’s Health Care or Day Care Flexible Spending Account (FSA), be sure to get reimbursed for expenses incurred in 2023. Here’s how:

  1. Check your FSA balances:

Go to Navia Benefits and log in as a participant.

  1. Learn about eligible expenses incurred Jan. 1 through Dec. 31, 2023:

Health Care FSAs cover a variety of medically necessary expenses for you and your eligible family members, including deductibles, coinsurance, and copays, and other Eligible Health Care Expenses.

Day Care FSAs cover a range of services for your child, disabled spouse, or dependent parent that allow you to work, such as day care, preschool, day camps, before and after school care, elder care, and other Eligible Day Care Expenses.

  1. Gather documents:

Proper documentation to substantiate the claim includes the date of service, type of service, and cost of service. Day Care claims also need the provider tax ID, name of dependent, and age of dependent.

  1. Submit 2023 FSA claims by March 31, 2024:

See the 6 Ways to Submit Claims video:

  • Pay health care providers directly using your FSA debit card. Use this method only for 2023 FSA claims.
  • Submit a claim form and documentation by email.
  • Use Navia’s online claim submission tool.
  • Use the MyNavia mobile app on your mobile device.
  • Fax your claims to 866-535-9277.
  • Send claims to Navia by mail.

    If you have questions about your FSA, contact Navia at 800-669-3539 or Navia Customer Service.