When employees begin managing their emails, they often start with their Inbox. That’s a great place to start, but it is important to remember that all messages in your Outlook account (including Inbox, all subfolders, Sent Items and even Deleted Items) must be managed. These emails are all potentially discoverable, even if they’re in your Deleted Items.

A few simple tips for managing email include:

• Keep your folder structure as simple as possible
• Periodically delete transitory emails instead of retaining them
• Periodically empty your Deleted Items folder

For more information, visit the county’s Records Management Program website or contact them at records.management@kingcounty.gov.  The Records Management Program, in the Department of Executive Services, provides guidance, resources, and training to all King County employees to assist them with managing King County’s public records according to state and local legal requirements and best practices.