For assistance with minor tech issues, Executive Branch employees may visit the new IT Helpdesk Walk-Up Window on the 7^th floor of the Chinook Building starting Oct. 1. KCIT’s expert staff can help with quick fixes such as password resets, audio issues, or connectivity issues. You can also replace basic equipment like a faulty charging cable, keyboard, or mouse by simply exchanging it at the IT Window.

For faster service, please submit a ticket before going to the IT Helpdesk window (if possible). You can visit both IT Helpdesk Walkup Window locations at the Chinook Building (7^th floor) or at King Street Center (2^nd floor) without an appointment from 8:30 a.m. to 2 p.m. every Monday – Thursday. Watch the video to learn more.

For more complex issues, please submit a Helpdesk ticket or call (206) 263-HELP for assistance.