Crossposted from Public Health Insider

Birth and death are some of life’s most meaningful and complex moments, and for nearly two decades in Public Health – Seattle & King County’s Vital Records, Robbie has been supporting community members through the process of gathering and filing records for these momentous events. We’re proud to celebrate Robbie, her 24 years of service to King County, and the essential work of the eight dedicated staff she leads in our Vital Records team in our series, Portraits of Public Health.

Hi Robbie! What does the Vital Records team do?

Our work focuses on issuing birth and death certificates in King County. We typically process over 160,000 orders per year, and likely much more in recent years with the REAL-ID Act. Our team supports customers who need certificates for major life events, and who often come to us with urgency. We help resolve errors, guide people through amendments (in partnership with the state), answer phone calls, and process orders that come in by mail, online, or in person. Our team meets people where they’re at to help them gather the right documents and ensure we can legally release their records. Read more.