Keeping KCCF orderly and fun: Ting Chou marks 25 years with King County

By Christina Lorella Kuzu, Communications Specialist with the Department of Adult and Juvenile Detention

Pictured: Ting receiving the award for his 25 years of service from the County Executive on May 7, 2024.

You can find Ting Chou at the King County Correctional Facility (KCCF) every Monday through Friday from 8 a.m. to noon, making sure officers and residents get what they need. From stocking supplies to fulfilling resident kites (a written request from a person in custody), his role as a records unit support clerk is important to jail operations.

Ting also makes it his unofficial duty to guarantee that coworkers don’t take themselves too seriously.                      

“We know when he’s NOT here,” Sergeant Todd Wheeler shared when describing Ting’s contagious personality and freewheeling sense of humor.

That’s because Ting’s visits come with a whole lot of laughter, “hey buddies,” and fun-spirited conversation. And if you’re lucky, a nickname. That’s just who Ting is.

Ting referred to Sgt. Wheeler as his “Big Dog” noting that they “go way back.”During a recent interaction, the two bantered, sharing jokes and laughs, before getting back to work; a typical interaction between Ting and his peers. At the start of his shift, Ting heads up to the fifth floor, where he stocks essential items Commanding Officers will need before they hit the floor.  

Pictured: Ting sorting documents for officers.

He then focuses his attention on what, to the untrained eye, may look like an overwhelming number of documents. For Ting and his impeccable memory and attention to detail, the forms have become second nature.

Each day, Ting confirms that there are enough kites, forms and supplies available for the day and keeps everything organized and tidy so that officers can quickly find what they need. 

On Thursdays, he checks inventory.  “I make sure forms are stocked to make sure we have enough and don’t run out for the next shift,” Ting said.

When finished, Ting returns to his “office” in the mailroom, his home away from home.

It’s there where he helps with resident mail, filing records, and, a new task, sorting kites. 

He reviews each kite submitted by residents, categorizing each of the documents according to need. For example, when a resident asks for reading glasses, Ting looks at the resident’s submission and provides them with glasses according to requested strength.

Ting then brings the completed kites back to the fifth floor, where he either distributes them directly to the appropriate supervising staff member or places the documents in their mailbox so that the process can be finalized.

These jobs, from start to finish, are essential to jail operations. 

Perhaps even more important is what Ting does for facility morale.

Pictured: Ting and the record units staff enjoying a celebration together in 2019.

All those trips back and forth between the floors are not just helping KCCF run efficiently. Ting brings a sense of positivity and lightheartedness to KCCF that staff not only appreciate but look forward to.

“Bacon Popcorn,” known to most as Commander Bacon, got his nickname after bringing Ting some bacon-flavored popcorn. Like Sgt. Wheeler, Cmdr. Bacon considers Ting both a member of his staff and a friend.

When asked his favorite part of the job, Ting answered without hesitation: the people.

He clearly has a strong attachment to his peers, and is especially grateful for his long-time supervisor, Andrea Williams, with whom he shares a love of drawing and painting. He had nothing but wonderful things to say about Andrea and mentioned that coming in to chat with her was one of the things he enjoys most about his role. His nickname for her, not surprisingly, is “Angel.”

Pictured: Ting and his supervisor Andrea Williams share a love of drawing and painting.

For the holidays and on special occasions, he often surprises Andrea and other friends and family with artwork that he has created, and his creativity is plentiful. Ting, who is also fluent in Mandarin, is clearly a man of many talents.

Another peer Ting shares a close bond with is Officer Nathan Kile, whom he affectionally calls “Bowling Ball” because of his bald head. Officer Kile, who works Court Detail, jokes that if he is “Bowling Ball,” Ting must be “Soccer Ball” because the two share the same shiny quality.

Whenever Ting sees Officer Kile in the hallways of KCCF, he is not shy to yell out, “Sttttttrrrrrrrrike!”

The two have become so close that Kile introduced Ting to his wife, who have similar birthdays. Each year, the couple picks Ting up from his home and takes him out to a celebratory dinner.

Despite his incredible eye for detail and ability to keep things in order, Ting critiqued one organizational system at the jail that he wasn’t particularly fond of—the numbering system for filing booking packets. If he could choose one thing about his job that he could change or eliminate, his answer was quite clear—”those @$#!%@ booking packets.”

If given the opportunity to be boss for the day, Ting knew exactly what he would do. He would give everyone a “big paycheck and he would bring in some good food.” There was no question about it. It’s no wonder Ting has so many friends; he is always thinking of how he can help others and make their lives better.

Prior to his eight years at KCCF, Ting spent 17 years at the Juvenile Division, where he worked in the kitchen. While he said he missed the people, he “did not miss washing the dishes.” Fair enough, Ting, fair enough. He much preferred his office tasks and the ability to make a significant difference by supporting officers, making life a little easier for jail residents, and giving back to his community as a public servant.

Just last month, Ting was honored by Executive Dow Constantine at an award ceremony for his 25 years of service and for his exceptional contributions both to the department and to King County.

The next time you see Ting around KCCF, be sure to congratulate him on an outstanding quarter century of service for DAJD and maybe even sprinkle in some birthday wishes for a happy 45th birthday on June 18!

As so many of his peers have echoed, KCCF would not be the same without Ting and all that he does for both operations and morale. We could not feel more grateful to have him on our team! 

Discount tickets for the Taste Northwest

The Taste Northwest is back! King county employees can enjoy food, fun, and entertainment at discounted prices.

Go to TheFair.com/Corporate, click ‘Buy Tickets Online’, then enter the access password: king24.

Note: Enter your log in twice – once to access and once at check out. You will not see your discount until you enter the code at check out. The code is the same for each entry.

See all available discounts on the Employee Discount webpage.

Kelly Rider appointed Director of the Department of Community and Human Services

Executive Constantine has appointed Kelly Rider Director of the Department of Community and Human Services (DCHS).

Since February, Kelly has served as Acting Director of DCHS and previously served as Chief of Staff, where she oversaw legislative efforts, policy development, strategic partnerships, and investments in our region.

In her seven years with DCHS, Rider has built lasting relationships with human services providers and jurisdictions across King County, and helped advance key initiatives, including Health Through Housing and the Veterans, Seniors, and Human Services levy, renewed for a fourth time last year. Read more.

King County adding Wilburton Trestle to Eastrail

A public-private partnership that includes Washington’s Climate Commitment Act, Amazon, the City of Bellevue, Kaiser Permanente, and the King County Parks Levy started transforming the 120-year-old Wilburton Trestle into a trail bridge that will be added to the emerging 42-mile Eastrail. 

“We’ve built strong partnerships to transform the historic Wilburton Trestle into a trail bridge for Eastrail,” said Executive Constantine. “Creating a regional trail that offers healthy, reliable, scenic connections to some of the world’s leading job centers, vibrant cities, and light rail service demonstrates what we can achieve when we align public and private investments to achieve shared goals.” Read more.

Natural Resources and Parks’ Recruitment Standards Project receives Innovation Award for People

Like many organizations today, King County is facing challenges in filling vacant positions amid shortages in the labor market and fierce competition for talent.

In addition, the County’s commitment to Equity, Racial, and Social Justice means that embedding pro-equity practices into its processes is crucial in advancing these efforts.

The Human Resources team in the Department of Natural Resources and Parks (DNRP) realized that it could be more effective in bringing much-needed talent on board if it could speed up the recruiting process and build equity practices into every step of the process.

These efforts have been recognized with the 2023 Best-Run Government Innovation Award for People. Read more.

Hazardous Waste Management Program’s Annual Report

The Annual Report highlights the Hazardous Waste Management Program’s services, accomplishments, and financial status for 2023. Read about how the Program reduced toxic exposures, held product makers and sellers responsible, and put innovation into action.

Read the report here.

A cyclist’s haven: Take a ride on the Burke-Gilman trail

Cross-posted from Public Health Insider

As spring ends and summer begins, we’d like to bring to your attention a fantastic biking trail, the Burke-Gilman Trail, and a few bike safety tips along the way.

The Burke-Gilman Trail is a cyclist’s haven, providing commuters with a smooth, uninterrupted route. Its 20-mile stretch connects various neighborhoods, allowing riders to bypass traffic and avoid the stop-and-go of city streets. This seamless experience saves time and enhances safety, as cyclists are less exposed to the risks associated with urban traffic. The trail’s well-maintained path and excellent wayfinding ensure that cyclists can navigate with ease and confidence. Read more.

Watch 2024 State of the County address on June 11 

King County Executive Dow Constantine will deliver his 2024 State of the County address during the King County Council meeting on Tuesday, June 11, and employees are invited to watch the address live from their workspaces.  

You can watch Executive Constantine’s address streaming live on this webpage and on KCTV Channels 22 and 322 (HD). The Executive’s remarks will begin around 2:30 p.m.

 Every year, during the State of the County address, Executive Constantine discusses the condition of our County and outlines his priorities to the people of King County.

 Video and the text of the Executive’s address will be available soon after the event.

The State of the County address is a County-sponsored event and King County directors, managers, and supervisors are encouraged to permit employees to join, if possible. Employees should speak with their manager about HR policies regarding employee attendance and County-sponsored events.

Natural Resources and Parks’ Recruitment Standards Project receives Innovation Award for People

Like many organizations today, King County is facing challenges in filling vacant positions amid shortages in the labor market and fierce competition for talent. In addition, the County’s commitment to Equity, Racial, and Social Justice means that embedding pro-equity practices into its processes is crucial in advancing these efforts.

Delays in the hiring process can result in the loss of talented candidates to other organizations or opportunities, making it harder to fill critically important positions.

The Human Resources team in the Department of Natural Resources and Parks (DNRP) realized that it could be more effective in bringing much-needed talent on board if it could speed up the recruiting process and build equity practices into every step of the process. These efforts have been recognized with the 2023 Best-Run Government Innovation Award for People.

King County Executive Dow Constantine launched the Best-Run Government awards to recognize individuals and project teams for their exceptional contributions in innovation, leadership, and continuous improvement at King County, and DNRP’s Recruitment Standards Project excelled in each of these areas.

Before developing a standardized recruitment process, DNRP’s recruiters ran more than 300 hiring processes every year. At the time they faced a very high vacancy rate–as high as 21 percent in some divisions.

The team developed a process to standardize the recruitment process, which not only helps to streamline the process and build in equity practices, but also provide greater clarity for HR professionals, hiring managers, and applicants throughout the hiring process.

“Treating the recruiting process as an organizational priority gives this essential employee experience the time and care it deserves,” said Chris Ynzunza, HR Manager III with DNRP. “We have created foundational skills for both HR and hiring managers that we will continue to build out over time, enhancing career opportunities and increasing performance.” 

Engaging all perspectives in the process was central to the project, and a great example of our We Respect All People and We Are One Team values in action. Over the course of several months, the team held a series of division-level HR team meetings, focus groups with hiring managers, metrics gathering efforts, and an all-day process walk with recruiters and hiring managers.

This discovery process uncovered sticking points, catalogued inconsistencies, and identified what worked and what hampered recruiting activities. This information was then used to develop project activities.  

The results of the almost two-year process speak for themselves, including a 16 percent improvement in the average time-to-recruit personnel and a three-percentage point reduction in the drop-off rate for BIPOC candidates from the time their application is first received to their interview.

By creating a standardized recruitment process, DNRP has made recruiting a clear and intentional process that can be measured, monitored, and easily followed via the new Hiring Manager Guide, and ensure that King County is continuing to recruit talented people who care about the County’s services and the customers who rely on them.

View all the Best Run Government Award recipients here.

King County Executive proclaims June to be Lesbian, Gay, Bisexual, Transgender, and Queer Pride Month

King County Executive Dow Constantine has proclaimed June 2024 to be Lesbian, Gay, Bisexual, Transgender, and Queer Pride Month.

In the proclamation, Executive Constantine urges all King County residents to honor the fight against discrimination and to honor the contributions of lesbian, gay, bisexual, transgender, and queer people to our County and our society. Read the full proclamation below.