Tech Tip: Guidance for security while telecommuting
As employees adjust to the impacts of COVID-19, there is a need for additional guidance on how to improve cyber security defenses while working from home. Please review the attached Telecommute Security Guidance document which includes a short video about how to create a cyber secure home, as well as other recommendations. The video can also be seen below.
It is important to make sure King County employees are extra vigilant against cybersecurity threats so that KCIT’s main focus can continue to be on helping employees, not addressing security issues. Please stay vigilant for phishing or other scams attempting to use keywords related to COVID-19, coronavirus, Wuhan and other related topics, as there has been an increase in this type of malicious activity occurring.
Click the image below to open a link to watch the video.
King County joins with Harborview Medical Center to open COVID-19 recovery site
Crossposted from Cultivating Connections
In a continuing effort to slow the spread of the novel coronavirus in the community and to preserve critical hospital beds for those with the most acute healthcare needs, King County has joined with Harborview Medical Center to plan for opening an isolation and recovery center in the county’s Harborview Hall building, located at 326 Ninth Avenue.
Harborview Hall, which is across the street from Harborview Medical Center, will be repurposed to serve as a recovery site primarily for people who do not have a home to rest and recover and who may have other health needs requiring a level of monitoring.
Read more from Cultivating Connections
Online “marketplace” connects donors with people and organizations in need during COVID-19 outbreak
Crossposted from KC Emergency News
The King County Regional Donations Connector is now available online to link up individuals, businesses, non-profits, and others who have resources with those who need them during the COVID-19 pandemic. The Donations Connector will help make sure services, supplies, and funding reach health care providers, first responders, and social service entities working on the front lines.
The website at kingcounty.gov/emergency/donate serves three major functions.
Read more from KC Emergency News
DocuSign electronic signature solutions available to employees
As employees continue to telecommute during the COVID-19 outbreak, KCIT wants to ensure County staff leverage DocuSign for eSignature needs. DocuSign is King County’s enterprise eSignature solution. It allows employees and third parties to digitally sign agreements/approvals quickly, securely, and at no additional cost. Agency leaders should work with their KCIT customer success manager to set up DocuSign accounts for their staff. New users can access training through DocuSign University. For a general overview, please see DocuSign Features and Benefits on its website.
Featured Job: Administrative Specialist II – COVID
Salary: $22.74 – $28.83 Hourly
Location: Seattle, WA
Job Type: Term Limited Temporary, Full Time, 40 hrs/wk
Department: DPH – Public Health
Job Number: 2020AB11555
Division: Prevention
Closing: Continuous
Learn more about this position or view all available positions.
Taking care of ourselves during COVID-19
It is a challenging time for employees, families, and our community as we continue our efforts to stop the spread of COVID-19, and it is normal to have feelings of uncertainty and anxiety. While many things are beyond our control with this outbreak, there are many things that we can control. When we are anxious and fearful, establishing some control in our lives can be empowering and comforting.
Balanced You is here to support you as you establish new practices of self-care to support your immune system and overall physical and mental health. Click here to read the rest of this post on Balanced You’s blog.
Guidance on Governor’s Order and essential services
On Monday, March 23, Governor Inslee announced a “Stay Home, Stay Healthy” order, and included a lengthy list of essential services and workforce that can and should continue operating.
Governor Inslee’s order listed a number of workers who his office deemed to be essential. The Governor’s list also included “Critical government workers, including the Governor’s Office, as defined by the employer and consistent with Continuity of Operations Plans and Continuity of Government plans.”
Last fall, all King County departments updated their Continuity of Operations Plans (COOP) and designated employees as First Responders, Mission-Critical, and Non-Mission Critical in an Emergency. First Responders and Mission-Critical Employees are classified as “critical government workers” for the purposes of the Governor’s Order, and accordingly are expected to continue to report to work in person or telework per existing arrangements. Departments can change employee designations as needed, and must inform employees accordingly.
Under King County’s Temporary Leave and Telecommuting Policy, First Responders “have the highest duty to report to work as directed in emergency conditions,” and Mission-Critical Employees “must be available to perform their duties as determined by their agency management.” This is as important as ever during our COVID-19 response.
The health and safety of our employees and community remains our top priority and, as always, please follow state and local guidance to stay healthy and stop the spread of COVID-19. As a reminder, many people experience mild symptoms, but those at high risk can potentially experience severe illness. Those who are considered high risk include:
- People 60 and older
- People with underlying health conditions, including heart disease, lung disease, or diabetes
- People who have weakened immune systems
- People who are pregnant
For employees who are not First Responders or Mission-Critical, King County is now mandating telecommuting for those employees whose work allows for it, with supervisor approval, through Friday, April 24.
If an employee needs to take leave, options include:
- Accrued, federal (starts April 1), and donated leave
- Leave Without Pay
- If employees do not have accrued leave to cover their absence, they may request COVID-19 leave from their supervisor.
Thank you for everything that you are doing to help our community as we battle this virus.
Suspension of many face-to-face customer services to continue through at least April 30
As the COVID-19 pandemic continues, King County will extend the suspension of many face-to-face customer service operations through at least April 30. This move is being made in accordance with Governor Jay Inslee’s “Stay Home, Stay Healthy” order issued on March 23.
Employees are expected to work in line their current, approved arrangements. Employees will continue to provide services by phone, online, and by email wherever possible. Supervisors, managers, and leaders will provide additional information to their employees as needed. Please visit kingcounty.gov/ServiceChanges for a list of face-to-face service suspensions. This list is subject to change.
As a reminder, for all non-First Responder and non-Mission-Critical employees, King County is mandating telecommuting for those employees whose work allows for it, with supervisor approval, through at least Friday, April 24. Managers and supervisors must work with their employees to permit telecommuting wherever possible and be creative to maximize telecommuting. Employees are permitted to telecommute with children in the home. The expectation of productive work remains. Please find telecommute resources here and submit a signed telecommute agreement to your supervisor. You can also get KCIT guidance here on the necessary technology tools (SharePoint). Please note that this guidance does not apply to employees designated as first responders and mission-critical employees.
This is a rapidly evolving event. Thank you for everything you are doing to adapt and respond to COVID-19 and helping to serve the people of King County.
Update your emergency contact information in PeopleSoft
It’s important to review and update your personal contact information in PeopleSoft in case we need to urgently reach you or your emergency contact. By making sure your information is current:
- Your emergency contact can be notified if something happens to you at work.
- Someone at King County can reach you with information about building closures, safety directives, and other time-sensitive issues.
- You can receive information at the email address and phone number you prefer.
Here’s how:
- Sign in to PeopleSoft. You can also access PeopleSoft from home: ess.kingcounty.gov.
- Go to Personal Details
- Make sure all items under Addresses, Contact Details, and Emergency Contacts are are up-to-date. You can also choose to complete the Ethnic Groups, Disability, and Military Status fields.
- Save any changes.
Watch this video on Updating Personal Details in PeopleSoft.
If you need a new password, go to Forgot My Password. If you have any other login issues, contact the KCIT helpdesk at helpdesk.kingcounty.gov to live chat with an agent or submit a ticket, or call 206-263-4357 (3-HELP).
KCInform: Make sure you can be reached in a major emergency through KCInform, our employee alert and notification system. If you haven’t yet registered your personal contact or work cell information in KCInform, please contact kcinform@kingcounty.gov anytime or 206-296-3830 between 8:30 a.m. – 4:30 p.m. Monday – Friday to request your unique registration link. Watch this short video to learn more or visit our website.
Public Health – Seattle & King County launches new data dashboard and social campaign, and other COVID-19 updates for March 25, 2020
Crossposted from Public Health Insider
A new public campaign launched, called “Stand Together, Stay Apart.” Public Health—Seattle & King County launched a new data dashboard to update daily case counts and deaths. Public Health announced 82 new cases of COVID-19 today, bringing the official case count in King County to 1359. In addition, six new deaths are reported, bringing the total of deaths in King County to 100.
Story: Stand Together, Stay Apart
Public Health—Seattle & King County has launched a new public information campaign called, Stand Together, Stay Apart in response to the COVID-19 pandemic. The campaign urges people to stay home, limit their contact with others, and take the necessary precautions when making essential trips outside the home.
Read more from Public Health Insider


