King County employee saves passenger’s life on ferry commute

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Jim Gleckler, a Registered Nurse with Public Health

It just takes one person to save a life. And for a gentleman on the evening ferry headed from Seattle to Bainbridge Island on July 18, that person was a quick-thinking King County employee.

It began with the announcement that there was a medical emergency. A passenger was having trouble breathing and ferry crew members had responded. When they realized he needed medical attention, a call was put out for medical professionals who could assist. That’s when Jim Gleckler, a Registered Nurse with Public Health, stepped forward.

“He had stopped breathing and had no pulse when I assessed him, and his pupils were fixed and dilated,” said Jim. “I called for the AED and started CPR, and was soon joined by a doctor who was on her way home.”

An AED is an automated external defibrillator, and an Ambu bag is a mask with a bag and valve used for manual resuscitation.

“She ‘bagged’ him with the Ambu bag while I did compressions. The AED shocked him twice and then his pulse was reestablished,” he said. “I did what any other nurse would have done. I focused on keeping his blood circulating and the AED restored his rhythm.”

Jim relied on his CPR skills and nursing training to evaluate the situation and respond in the right manner. CPR-certified since 1985, Jim has served as a nurse in the King County Correctional Facility in downtown Seattle for over 24 years. Initially attracted by an ad that read “If you are a nurse with a sense of humor, come work at the jail,” he took a tour of the facility on a whim and was immediately impressed. He continues to enjoy the challenges and changing atmosphere of being a nurse in his position.

“We take care of a high needs population in a non-healthcare setting,” he explains. “It requires a broad knowledge base and good assessment skills, as you never know what will happen next.”

“I haven’t had two days that were in the same in almost 25 years.”

While his previous background ranges from farming in Pennsylvania to working as a Certified Nurseryman in Texas, Jim considers nursing to be his true calling.

“A friend had asked me ‘You like taking care of plants, why don’t you consider taking care of people?’ And I have never regretted going into nursing.”

In his lengthy nursing career, Jim has attended to other medical emergencies, many on his regular commute from Bainbridge to the downtown jail. These include a seizure, diabetic emergencies, a car/skateboarder accident and a bike accident, among others. He reminds everyone to be alert in these situations, and unafraid to get involved.

“I have had other emergencies on the ferry before, but this was my first time using CPR when not at work,” he said. “When these situations happen, always ask for the AED.”

“Don’t be afraid to use it, they are very user-friendly, even for lay people. And of course, call 911!”

Jim shared his business card with the family during the ordeal so they could keep him updated on the patient. He is happy to hear that the gentleman is recovering nicely after having open-heart surgery.

“It’s been satisfying to hear the updates from the family,” he said. “In most other situations I haven’t gotten to hear about the outcomes, and one always wonders how things turn out.”

Thanks to Jim and his clearheaded decision, a life was saved and a connection was made that shows the compassion and capability of nurses in public health and what it means to be a King County employee.

This story first appeared in KOMO News as “Quick-thinking ferry passengers, crew members save man’s life.” It did not mention Jim, but thankfully staff recognized him and suggested we speak to him about his experience. If you would like to become CPR certified, please sign up for an upcoming employee class.

My accidental mentoring opportunity … that turned out great!

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Dijana Steward, IT Project Manager and member of the KCIT Employee Engagement Committee

By Dijana Steward, IT Project Manager and member of the KCIT Employee Engagement Committee

In July, King County IT CIO Bill Kehoe and I were asked to participate in the “Diversity Panel and Resources Event for Tech Industry Career Opportunities” event, an evening-long program hosted by the Department of Community and Human Services to provide insight and inspiration to people of color in their quest to build a career in technology. Bill was on the employer leadership panel and I was on the “this is how it really is” diversity panel.

I was a little nervous. I was concerned about being so transparent with my own journey and some of the not-so-refined methods I used for gaining traction in my career.

Bill went first and I could tell by the temperature of the audience that I was going to have to “come correct” and do it right and honestly, or not at all. While sitting in front of all of those beautiful people of color, eager to hear something that resonated with them, my nervousness turned into pride.

You see, I’ve worked really hard to get to a place where I could tell someone else about my journey. The audience asked everything, “How did you get your start and technology?  What’s been the hardest thing to overcome?  Do you have a degree?  What’s your day like?  Are you happy with where you are in your career?  What’s next?” Well, I’ll be honest with you, “What’s next?” is something that I asked myself on daily basis.

I tried to answer the questions honestly.  I told myself that if I wasn’t going to be completely honest about the journey that I wouldn’t answer the question. So, bit by bit, I talked about being a single parent working on weekends with my son in the office. I talked about taking every opportunity offered to me.

Suddenly that stage and the barriers shrunk and it became an intimate setting. Before long we were exchanging quips and funny anecdotes that helped to punctuate my story.

‘What’s next’ came earlier than I thought!

As the event concluded, Bill and I were approached by wave after wave of people who wanted to know more about King County’s IT department and my personal journey.  I’ve never been so honored to tell my story.  Because I work with mostly Caucasian people, I usually keep the details of my life to myself.  It’s not glamorous and, I assume, not relatable to many people.

Bill introduced me to two young women who were looking for a mentor.  I’ve never mentored anyone (other than being a parent). In fact, I’m on the search to find a mentor for myself, but Bill had a look of confidence on his face, so I took his lead and gave the young women my business card and encouraged them to reach out.

The very next day, I received an email from one of the young women telling me how much she appreciated the time we took to speak the night before and how she’d like to meet and talk about a mentor/mentee opportunity. I met with her a few weeks ago and was floored by what an awesome young woman she is, but I also found it really interesting that with all of her qualifications and personality and zest for life, I saw in her that she lacks the confidence to take risks in her career.  We have now cemented our relationship and I am really excited for this mentoring opportunity.

Over the next year, our mission will be getting her confidence to a place where she will actively and systematically go after opportunities.  I will share my experiences and help her move forward. My mentee is currently applying to the Ada Developers Academy for coding.  It’s a very competitive all female training program in Seattle and my mentee is dying to get in.  Most of me is rooting for her, but there is a small portion of me that is planning the pivot I will teach her when things we want so badly don’t manifest for us.  We’ll see.  Either way, I believe that warm evening with my brothers and sisters of varying shades changed me and reminded me that anyone with drive can have exactly what they want.

To connect with Dijana about her work promoting diversity in KCIT, email her at dijana.steward@kingcounty.gov.

Indoor shelter sites reopen, encampment ends

Working in collaboration with the Church Council of Greater Seattle, Catholic Community Services (CCS), Seattle Housing and Resource Effort (better known as SHARE), and the City of Seattle, we have been successful in negotiating an agreement to re-open more than a dozen indoor shelter sites in Seattle that had been closed since early spring. As a result, SHARE moved their encampments from our Administration Building Plaza and Goat Hill over the weekend.

Under an agreement signed with CCS last week, approximately 250 shelter beds are re-opening, with two significant changes to operations:

  • Effective immediately, CCS has taken on a new role as fiscal trustee for SHARE’s indoor shelters, providing financial management, budgeting, and fiscal oversight to improve accountability and sustainability for the SHARE indoor shelter network.
  • Second, King County is providing funding to CCS to ensure that case management and housing navigation services will be available to shelter stayers at the SHARE indoor sites – services that previously were not available at any of those locations. Our goal is to provide both the safety of indoor shelter coupled with access to the services that create pathways out of homelessness.

As the summer days wind down, we are pleased that resolution was achieved and the shelters re-opened before the cooler temperatures set in. We are especially grateful to Catholic Community Services and the Church Council of Greater Seattle for their leadership in helping to bring the local churches and the partners together to re-establish this urgently needed shelter.

Thank you for your patience, understanding, and compassion as we worked to negotiate an agreement that not only re-opens 250 needed beds, but also ensures access to services that help people to exit homelessness. A special thank you to the dedicated staff of the Facilities Management Division, Public Health-Seattle & King County, and the Department of Community and Human Services for their efforts to assist the individuals in the encampments and safeguard health and safety issues.

Homelessness affects thousands of people in our community. Many of us know family, friends, or neighbors who have experienced homelessness, or who may be at the edge of homelessness due to our region’s skyrocketing housing costs. King County is absolutely committed to working with our partners in government, housing, faith, and philanthropy to preserve and create affordable housing and to make homelessness in King County rare, brief, and a one-time occurrence.

Survey Participation Ideas

We had a really fun group Thursday that came up with some great ideas to generate excitement about taking the survey. Here were some of their top ideas:

  • Share results of last year’s “One Thing” effort at staff meeting — then end staff meeting early so people can take the 2016 survey.
  • When participation hits 100% – pizza lunch with gift drawing!
  • For field staff incentivizing completing surveys via rewards, for example if the group achieves over 75% they get something or provide overtime/time to complete the survey.
  • Elect an employee survey ambassador to promote the survey to their peers.

Social Media Spotlight: KC Road Services Twitter

KCRoadsKing County Road Services maintains 1,500 miles of road & 181 bridges in unincorporated King County.

Follow the KC Road Services on Twitter today!

Click here to view all King County social media pages.

Bloodworks Northwest is holding an Apheresis and Whole Blood Drive, September 9 and 16

BloodWorks Northwest will be hosting a blood drive Friday, September 9 and Friday, September 16 in the Chinook Building, room 123, from 10 a.m. to 4 p.m. Please sign up at the online scheduling site, contact (800) 398-7888 or email schedule@bloodworksnw.org for an appointment.

  • To donate apheresis or blood: Make an appointment, click here or call 1-800-398-7888.
  • To donate platelets or plasma: Make an appointment, click here or call 1-800-398-7888.

For more information about the donation process and the importance and impact of donating blood check out the following links: find answers to questions about blood donation, see the difference the gift of blood makes for local patients, and look up basic eligibility info.

Rev Up For Retirement seminar, September 30

With increased concern over the future of Social Security and the stability of retirement plans, you’re never too young (or too old!) to prepare.

Bring a brown-bag lunch and hear what the Retired Public Employees Council of Washington, the Statewide Health Insurance Benefits Advisors and the Social Security Administration have to say about planning, PERS, Medicare, and Social Security.

Friday, September 30 from 11 a.m. to 2 p.m. Eighth Floor Conference Hall, King Street Center, 201 S. Jackson St., Seattle

Registration is required. Due to space limitations, only county employees may attend. To register, please e-mail: KC.Orientations@kingcounty.gov

Kudos to the Wastewater Treatment program for empowering high school students!

Interns_200In the August 27 edition of the Seattle Times, the King County Wastewater Treatment Division’s Internship Program was mentioned in the “Rant & Rave” section for empowering teens and youth. The mention went as follows:

“RAVE For King County’s wastewater treatment high school internship program and their staff. The students started with the thought that government doesn’t care about the average citizen and ended feeling empowered to participate in decision making and making our community a better place for everyone. Incredible growth was demonstrated during the students’ end-of-program presentations.”

Featured Job: Information Technology Projects Manager II

Closing Date/Time: Sun. 09/11/16 11:59 PM

Salary: $102,066.43 – $123,391.01 Annually

Job Type:  Career Service, Full Time, 40 hrs/week

Location: King Street Center – 201 S Jackson St, Seattle, Washington

Department: Department of Transportation – Transit Division

Description: This position will serve as a project manager on large transit technology projects within the Systems Development & Operations workgroup of Metro Transit. Projects may include customer-facing information systems, internal management information and business process systems, transit vehicle operations and communication systems, or other transit-related systems.

Learn more about this position or view all available jobs.

Tech Tip: Follow-up to the difference between Office 2013 and Office 365

This is a follow-up to the August 3, 2016 Employee News Tech Tip “What is the difference between Office 2013 and Office 365?” Regarding the home version which employees can download from Microsoft at a discount:

  1. Do the two co-exist – the Office suite together with Office 365? Office 365 is a subscription plan. It means you get the latest Office products and regular upgrades as they come out. Alternatively, you can go out and buy a one-time purchase of MS Office. Then you get no upgrades. So for King County, you can download an earlier version (e.g., MS Office 2013) and because this is part of the Office 365 plan you can choose at a later time to upgrade (to Office 2016) at no cost. With Office 365, you also have the capability to install the version of Office you choose on up to 4 additional computers at no charge. Again, if you chose to go out and buy a standalone copy of MS Office, then you could only install on one computer.
  2. With Office 365, do you still have Office loaded on your hard drive? I.e. if you don’t have internet access, can you still work on an Office document? Yes, Office gets loaded on your hard drive.
  3. Do you have to “download” both the most recent Office suite as well as Office 365? No. You are choosing the Office suite (version) that you want as part of your Office 365 subscription plan. See the answer to 1 above.
  4. Am I remembering this correctly: That I downloaded/registered Office 365 on a home computer a few years back, but then still had to update and pay for the updated Office suite when it came out? I.e. Office 365 does patches but doesn’t update the suite when a whole new edition rolls out (eg. Office 2015 or Office 2017)? You can upgrade at any time, but it is not automatic.

For questions about Office 365 and the Office suite, and how to access them as a King County employee, contact Jamie Holter at jamie.holter@kingcounty.gov.