U.S. Sen. Patty Murray secures funds to expand water taxi’s passenger-only facility in Seattle
Crossposted from the Captain’s Blog U.S. Senator Patty Murray (D-WA), Vice Chair of the Senate Appropriations Committee, has announced $22.1 million for King County Metro Transit, and $7.2 million for Washington State Ferries. The funding will support expanding a passenger-only ferry facility in Seattle and operations of rural ferry routes from Anacortes to the San Juan Islands, and Port Townsend to Coupeville. The funding comes from the Federal Transit Administration (FTA)’s Passenger Ferry and Rural Ferry Grant Programs. Read more.
New IT ticketing system, Neurons, now available
King County’s previous IT service management system, Cherwell, has been successfully replaced by a new system called Neurons. You can access the new Neurons system at helpdesk.kingcounty.gov. All tickets submitted before noon on Friday, Aug. 14 were automatically moved into Neurons and are now available to view or edit. A video tutorial and FAQs are now available to help employees get familiar with the new Neurons system. Watch the video on this page. If you experience any issues or need assistance with the new Neurons system, please contact the KCIT Helpdesk at 206-263-HELP.
Growing new beginnings at CitySoil Farm
Crossposted from Clean Water Stories At our CitySoil Farm at South Treatment Plant in Renton, growing culturally relevant veggies and fruits to feed the community is only part of the story. Throughout the summer, another kind of growth takes root: young people building confidence, learning new skills, and discovering new possibilities for their futures. Since 2013, Sea Mar Renacer and the King County Wastewater Treatment Division have been working together to create meaningful educational experiences for youth participating in Renacer’s rehabilitation program. Together, the partnership demonstrates how environmental stewardship and community well-being can go hand in… Read More
Danielle Hinz to lead FBOD starting Oct. 1
Crossposted from the DES Express Danielle Hinz will take the helm of the Department of Executive Services’ Finance and Business Operations Division (FBOD) on Oct. 1 after Ken Guy’s retirement. “The legacy of trust, respect and continuous improvement that Ken has built is a wonderful foundation – and why I’m in FBOD,” Hinz said. “I want to continue to build on that.” Hinz returned to the county in January 2025 as Deputy Director of FBOD after six and a half years at Amazon. Prior to that, she spent more than 20 years… Read More
King County named among the best Digital Counties in the nation
In 2026, King County once again earned national recognition by placing second in the prestigious Digital Counties Survey, presented by the Center for Digital Government in partnership with the National Association of Counties (NACo). The Digital Counties Survey evaluates counties across a comprehensive set of 11 different categories, including; strategic planning, cybersecurity, data management, constituent experience, workforce readiness, IT governance, and adoption of emerging technologies like AI. KCIT plays a vital role in connecting the community to essential government services, and powering the internal systems that make daily operations possible. As agencies increasingly… Read More
Updates on the Executive Order ACO-8-32-EO Protecting Immigrants and Refugees in King County
Message from Girmay Zahilay, King County Executive Team, Like many of you, I remain deeply concerned about the impacts of increased immigration enforcement on King County residents. Families are facing fear and uncertainty, and I know some of our own employees are worried about what these actions could mean for themselves, their loved ones, their colleagues, and the communities they serve. As Executive, I want you to know what King County has been doing in response. Today, I announced that the County is making a new investment of $900,000 in a new public private partnership called the South King County Immigrant and Refugee Futures Fund to prioritize the… Read More
Cybersecurity training starts Aug. 24 – look for the email from “KnowBe4″
Starting Aug. 24, KCIT’s vendor “KnowBe4” will send an email to all employees with links to cybersecurity training. This is not a phishing attempt. Annual cybersecurity training is required for all employees and contractors with access to King County systems (even if you took it last year). Training must be completed by Feb. 19, 2027. In addition to learning cybersecurity best practices, employees will be asked to review the Acceptable Use Policy which explains expectations for using County technology responsibly. The updated policy now includes artificial intelligence (AI) technology. This year’s training also includes a brief course on… Read More
Running and repairing our system, 24/7
Crossposted from the King County Wastewater Treatment Division newsletter We’re in the second construction season of our Effluent Pump Station Gate Rehabilitation project at West Point Treatment Plant in Seattle! Last year, crews replaced one of four large gates, each about 8 feet by 8 feet and nearly 40 feet underground. This year, they’re replacing the remaining three. These gates allow us to take individual pumps offline for maintenance without shutting down the entire system that sends fully treated wastewater safely to Puget Sound. That means safer, easier maintenance and a more… Read More
As he retires, Officer Carlos Duell hopes he set an example for others to follow
Crossposted from the Department of Adult and Juvenile Detention newsletter During 36 years on the job, Corrections Officer Carlos Duell earned a reputation as one of the department’s stalwarts. He was always quick to volunteer for extra shifts. So much so, it was almost like having two officers in one. “You know, and I’ve worked so much overtime that oftentimes people would say, ‘Hey, man, what shift are you on? Like, how do you work all these hours and not be tired?’” Duell walked out of Court Detail for the final time… Read More
King County awards $2.75 million in capital grants for food assistance providers
Recently, Executive Girmay Zahilay announced a combined $2.75 million in capital grant funding for 30 local food assistance providers and community food programs to improve food security in King County. The grants, which range from $11,000 to $450,000, will address long-term infrastructure needs and enhance the local food system. Funding will support projects ranging from facility improvements to the purchase of refrigerated vans for mobile food delivery services. “The need for food assistance in King County communities has never been greater. As the cost of groceries continues to rise, more seniors, families, and… Read More
