Deb,

I want to take a moment and truly recognize the amazing work you are doing all across Archives, Records Management and Mail Services (ARMMS).

At today’s all ARMMS staff meeting –  it was a joy to listen to everyone of your supervisors – in every single area – talk about listening to their customers and taking actions to improve operations for the customers – AND – listening to employees. Each area is actively engaged in continuous improvement – using problem solving, implementing employee driven ideas and supporting and recognizing their colleagues.

It was a remarkable display of the culture we have been striving to achieve. Your leadership and support for your employees is making a huge positive difference. The on-gong recognition you provide your team is impressive, as was your recognition of your team at today’s meeting.

I am proud of the ARMMS section and grateful to have you as a team member. Thank you for all you do – day in and day out!

Norm, Director, Records and Licensing Services

Do you have kudos to share? Email them to us and we will include them in the newsletter and KC Employees website.