King County Learning and Development delivers

ldEmployee training is one of the career development areas County employees asked for more of in the 2015 Employee Engagement Survey. As part of the response to that request, Human Resources Division’s Learning and Development team provided more than 50 offerings of 26 classes to many of the County’s departments during the first ten months of 2016.

During that  time, more than 500 County employees and community partners attended training opportunities, eight of which were in high demand and generated impressive wait lists. These trainings included:

  • Difficult Conversations
  • So, You Want to be a Supervisor?
  • Value-Based Leadership 101
  • Facilitating Effective Meetings
  • Four Generations in the Workplace
  • Introduction to Lean
  • Basic Equity and Social Justice
  • Stories that Engage

kcelearningThe KC eLearning site – – has also had more than 12,000 visits to date this calendar year, where 1,646 employees accessed 2,572 eLearning resources. It can be accessed from a work or personal computer with an employee’s nine-digit PeopleSoft number. For those who cannot recall their password, it can be reset easily on the site. There is also a Quick Access Guide available, which provides an overview of the platform and it’s features.

The County’s eLearning resources include Skillsoft courses for Human Resources and Project Management certification exams, along with many other certification and self-improvement courses. The platform offers convenience to employees and managers, as the courses may be taken online, supporting both work schedules and learning and development goals – whether those goals be individually set or taken at the suggestion of a supervisor or mentor.