King County Information Technology Service Alert: SharePoint changes

What’s happening? On Wednesday, March 22 at 9 p.m., KCIT is performing an upgrade that may affect how you login to Office 365 applications such as SharePoint Online, CRM Online, etc. After this change has been implemented, you are required to use your email address and password to login to these Microsoft applications. This is the same password that you use to access email, Skype for Business, etc.

Why are we doing this? This change is required because Microsoft is retiring the current account synchronization method in April 2017 and we must upgrade to the latest version.

What do I need to do?  No action needs to be taken at this time, however after this change is made you’ll need to use your email address and password from your KC account to log in. This is the same password you use to access your email.

The following steps are for users in the kingcounty Active Directory forest: Users in the kingcounty Active Directory forest will be able to improve their sign-on experience by following these steps. You should only have to do this once. The first time you try to access SharePoint or other Office365 services you’ll be presented with a Microsoft authentication form like this:

  1. Check the “Keep me signed in” box
  2. Click “Sign in”

Then you’ll be presented with a King County authentication form like this:

  1. Check the “Keep me signed in” box
  2. Click “Sign in”

Again, you should only have to do these steps once. After that, you’ll be automatically signed into SharePoint and other Office365 services when you open them up – no need to login again!

In the near future you’ll also get shortcuts to various County resources in your favorites so you can access them just as easily without additional logins.

Who should I contact with questions?  KCIT Customer Support Services at 206-263-HELP (3-4357) or helpticket@kingcounty.gov.