Microsoft has featured their work with King County in a recent “Customer Stories” feature on their website. This story discusses how King County is using Microsoft Dynamics 365 “as a rapid application development engine to replatform legacy applications and create new information systems.”
The prospect of dealing with a government agency puts a knot in the stomach of most Americans. … But, King County, Washington, is committed to changing that view, with a mission to offer residents the ‘best-run government’ with every interaction. -Microsoft
Microsoft spoke with several KCIT leaders working to provide our internal and external customers with a ‘no wrong door’ experience, including IT Service Manager Sandra Valdivia and Senior Manager of Engineering Temujin Baker. Other contributors included Director of the Office of Civil Rights Kelli Williams and Director of Customer Service Natasha Jones.
Visit Microsoft’s Customer Stories to read their story about KCIT.