Tech Tip: How to submit the perfect KCIT help ticket

KCIT’s Help Desk team spends a lot of time figuring out help tickets and getting in touch with the employees who need support to do their best work.

In case you missed it, this 2:30 video shows you exactly what KCIT needs to process your help ticket and fix your problem as quickly as possible. Whether you submit by phone, email, or through the self-service center, these tips make it easier to help you.

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