Tech Tip: How to submit the perfect KCIT help ticket

KCIT’s Help Desk team spends a lot of time figuring out help tickets and getting in touch with the employees who need support to do their best work.

In case you missed it, this 2:30 video shows you exactly what KCIT needs to process your help ticket and fix your problem as quickly as possible. Whether you submit by phone, email, or through the self-service center, these tips make it easier to help you.

KCITWishListCapture

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

w

Connecting to %s