Tech Tip: New Microsoft Teams training webinars, multiple dates 

Does this sound familiar?  “Teams does so much. But what exactly is applicable to me and my work?” or  “I have so many tools already! Teams feels overwhelming!” or “I’ve got the basics-how I can I go to the next level with my Teams skills?”  We’ve got you! KCIT Training is offering a series of free webinars all about Microsoft Teams. We think Teams has a lot to offer, and we want to make it work for YOU! Select the free King County webinar that best fits your interests or skill level or attend them all.  Webinars are available multiple dates from Monday, July 13 through Wednesday, Sept. 9. Register here. 

Tech Tip: Reminder about regular emails from KCIT vendor KnowBe4.com 

Each Wednesday all King County email users will receive an email from authorized King County vendor KnowBe4.com about phishing scams. King County Information Technology (KCIT) has partnered with KnowBe4.com to regularly provide information and training to employees about phishing scams and other email red flags. KnowBe4.com is a leading industry expert in security awareness training. Its mission is to help employees to make smarter security decisions, every day, and keep the County’s and employees’ information secure.   Employees are encouraged to read through the helpful information in each email and review the security tips… Read More

Tech Tip: Intentional email from KCIT vendor KnowBe4 featured security tips for phishing scams 

On Wednesday, May 27, 2020, all King County email users received the first email from authorized King County vendor KnowBe4.com about phishing scams, titled “KnowBe4 Security Tips – Social Engineering Red Flags #1: Sender.”  King County Information Technology (KCIT) has partnered with KnowBe4.com to regularly provide information and training to employees about phishing scams and other email red flags. KnowBe4.com is a leading industry expert in security awareness training. Its mission is to help employees to make smarter security decisions, every day, and keep the County’s and employees’ information secure.  Employees are… Read More

Updated teleworking resources  

As many in King County continue to telework, KCIT has updated its guidance and resources to ensure a positive experience for everyone. Learn more by visiting the KCIT King County Telework Resources website (SharePoint). For help with a technical issue or problem, contact the KCIT Helpdesk or call 206-263-4357 (3-HELP). 

Your new Phish Alert Button

On Monday, May 18, King County employees received a County-approved email from do-not-reply@kingcounty.gov about the new Phish Alert Button that has been added to Outlook so you can quickly and easily report suspicious emails that may be phishing attacks. The email also advised you that have been enrolled in “Phish Alert Button” training. If you haven’t already done so, please make sure you complete the training to help keep King County safe and defend against cyber-attacks. Most employees received the email Monday morning (see image below). How will it work? All Outlook email… Read More

Tech Tip: Virtual meeting tips

When you work remotely, you have options for video conferencing. Here is what you need to know to get started: Skype for Business Skype for Business is King County’s standard solution for video conferencing and should meet your needs in most cases, especially for meetings of less than 250 attendees. We have a site which can answer many of your Skype questions: Skype for Business (SharePoint) Skype works well when communicating both internally and externally—just send an invitation. It’s a comprehensive voice, meeting, presentation and collaboration platform all in one. It’s our county… Read More

Tech Tip: Changing your password and updating your computer when working remotely 

King County Information Technology (KCIT) has developed two documents that explain how to change passwords and receive Windows updates while working remotely on a King County device. Both processes require employees to use VPN AnyConnect. Employees should submit a HelpDesk ticket if VPN permissions are needed.  How to change your password when remote  How to receive Windows updates when working remotely  KCIT’s Telework site has more information to help employees work remotely. Contact the KCIT Help Desk if needed at 206-263-4357 or https://helpdesk.kingcounty.gov. 

Tech Tip: Guidance for security while telecommuting 

As employees adjust to the impacts of COVID-19, there is a need for additional guidance on how to improve cyber security defenses while working from home. Please review the attached Telecommute Security Guidance document which includes a short video about how to create a cyber secure home, as well as other recommendations. The video can also be seen below.  It is important to make sure King County employees are extra vigilant against cybersecurity threats so that KCIT’s main focus can continue to be on helping employees, not addressing security issues. Please stay vigilant for phishing or other scams attempting to use keywords related to COVID-19, coronavirus, Wuhan and other related topics, as there has been an increase in this type… Read More

Update your emergency contact information in PeopleSoft

It’s important to review and update your personal contact information in PeopleSoft in case we need to urgently reach you or your emergency contact. By making sure your information is current: Your emergency contact can be notified if something happens to you at work. Someone at King County can reach you with information about building closures, safety directives, and other time-sensitive issues. You can receive information at the email address and phone number you prefer. Here’s how: Sign in to PeopleSoft. You can also access PeopleSoft from home: ess.kingcounty.gov. Go to Personal Details… Read More

Protecting network security during COVID-19  

During this COVID-19 outbreak, please be extra careful when accessing external sources of information. Fake coronavirus website and emails have been identified, and can compromise our network security if accessed. Please do not share links that have not been approved by county leadership. King County will share the latest information with employees from Public Health via its website www.kingcounty.gov/COVID and blog www.publichealthinsider.com, and our official communications channels.