Tech Tip: Are you on-board with PeopleSoft Simple Sign-on? 

Tired of remembering multiple passwords? Worn-out waiting for a PeopleSoft password reset from the Help Desk? The answer is simple: Get on-board with PeopleSoft Simple Sign-on! Once registered, login to PeopleSoft with the same username and password you use to access the King County network. Check out instructions to register here – it’s as easy as 1, 2, 3! 

King County is moving to Microsoft Teams from Skype 

Microsoft Teams will soon be the hub for communication and collaboration. Teams provides communication with phone calls, meetings and IMs; collaboration tools for the shared work, and support for virtual large meetings with Teams Live Events. What are the benefits? With Teams as the hub, working together will be easier: IM / Chat: Send IMs (instant messages) and chat with individuals, teams or groups, all in one location. Meet: Invite anyone with an email address to join a meeting to collaborate in real-time, share screens or use a digital whiteboard. Call: Make and receive calls within King County or to outside people or groups with no app needed. Collaborate: The new “one-stop” location for SharePoint, OneNote and Office tools. What will the move to Teams look like? The move will happen in two phases: The first… Read More

Tech Tip: Reminder to complete 2020 Cyber Security Awareness Training 

All employees are required to complete KCIT’s Cyber Security trainings. Each employee should have received an email titled “King County 2020 Cyber Security Awareness Training,” which includes details on accessing this mandatory training. The training contains several short modules and will help all employees keep King County’s online systems safe and secure. Please note some departments will begin training this month.   For questions or more information, contact the KCIT Helpdesk or call 206-263-4357 (3-HELP). 

Tech Tip: Become a Teams Pro—take a free King County webinar, multiple dates 

Microsoft Teams webinars are now available multiple dates through Sept. 9, and include classes such as Getting Started with Teams, Collaboration Across Office 365, and others.  Learn more and register here. Please note, this link will not open in Internet Explorer. If you are using Internet Explorer, copy and paste the link into a different browser.   Teams Pro tip of the day: Did you know that you can send emails directly to your Teams channel?   Click on the three dots next a channel  Click Get email address  Copy the address and paste into “To” on… Read More

Tech Tip: New Microsoft Teams training webinars, multiple dates 

Does this sound familiar?  “Teams does so much. But what exactly is applicable to me and my work?” or  “I have so many tools already! Teams feels overwhelming!” or “I’ve got the basics-how I can I go to the next level with my Teams skills?”  We’ve got you! KCIT Training is offering a series of free webinars all about Microsoft Teams. We think Teams has a lot to offer, and we want to make it work for YOU! Select the free King County webinar that best fits your interests or skill level or attend them all.  Webinars are available multiple dates from Monday, July 13 through Wednesday, Sept. 9. Register here. 

Tech Tip: Reminder about regular emails from KCIT vendor KnowBe4.com 

Each Wednesday all King County email users will receive an email from authorized King County vendor KnowBe4.com about phishing scams. King County Information Technology (KCIT) has partnered with KnowBe4.com to regularly provide information and training to employees about phishing scams and other email red flags. KnowBe4.com is a leading industry expert in security awareness training. Its mission is to help employees to make smarter security decisions, every day, and keep the County’s and employees’ information secure.   Employees are encouraged to read through the helpful information in each email and review the security tips… Read More

Tech Tip: Intentional email from KCIT vendor KnowBe4 featured security tips for phishing scams 

On Wednesday, May 27, 2020, all King County email users received the first email from authorized King County vendor KnowBe4.com about phishing scams, titled “KnowBe4 Security Tips – Social Engineering Red Flags #1: Sender.”  King County Information Technology (KCIT) has partnered with KnowBe4.com to regularly provide information and training to employees about phishing scams and other email red flags. KnowBe4.com is a leading industry expert in security awareness training. Its mission is to help employees to make smarter security decisions, every day, and keep the County’s and employees’ information secure.  Employees are… Read More

Updated teleworking resources  

As many in King County continue to telework, KCIT has updated its guidance and resources to ensure a positive experience for everyone. Learn more by visiting the KCIT King County Telework Resources website (SharePoint). For help with a technical issue or problem, contact the KCIT Helpdesk or call 206-263-4357 (3-HELP). 

Your new Phish Alert Button

On Monday, May 18, King County employees received a County-approved email from do-not-reply@kingcounty.gov about the new Phish Alert Button that has been added to Outlook so you can quickly and easily report suspicious emails that may be phishing attacks. The email also advised you that have been enrolled in “Phish Alert Button” training. If you haven’t already done so, please make sure you complete the training to help keep King County safe and defend against cyber-attacks. Most employees received the email Monday morning (see image below). How will it work? All Outlook email… Read More

Tech Tip: Virtual meeting tips

When you work remotely, you have options for video conferencing. Here is what you need to know to get started: Skype for Business Skype for Business is King County’s standard solution for video conferencing and should meet your needs in most cases, especially for meetings of less than 250 attendees. We have a site which can answer many of your Skype questions: Skype for Business (SharePoint) Skype works well when communicating both internally and externally—just send an invitation. It’s a comprehensive voice, meeting, presentation and collaboration platform all in one. It’s our county… Read More