Fleet Administration Division celebrated with Performance Excellence Award for Cost
On Dec. 12, Chief Operating Officer Casey Sixkiller and Budget Director Dwight Dively visited employees at Fleet Administration Division in Renton to formally present the Executive’s Performance Excellence Award for Cost. Fleet field service mechanics saved 124 hours just in travel time, or $12,300 in savings, in the first six months by adding diagnostic software to field service computers.
Field service mechanics are assigned to various areas of the county including Black Diamond, Fall City, and Redmond to support field crews. When needed, bringing vehicles and equipment into the Renton Shop for repairs is costly considering travel time, effort, and customer downtime.
In most cases, heavy-duty vehicles with a “check engine” light have to be diagnosed before they can be driven, so non-drivable vehicles are towed to the Renton Shop or the field mechanic has to go to the Renton Shop to get the diagnostic computer. Because it was the only location with diagnostic software, every time the diagnostic computer was taken to the field, it hampered the shop’s ability to diagnose vehicles and equipment. This meant per each instance a vehicle needed to be diagnosed, travel time back and forth took approximately four hours.
To address this issue and improve cost impact, mechanics analyzed alternatives from leasing additional computers to adding diagnostic programs to existing computers. The end result was Fleet added software licenses to the four field mechanics computers, ultimately saving $12,300 in the first six months of this practice.
Receiving the Executive’s Performance Excellence Award for Cost celebrates the creativity of the project team and their commitment to ensuring services are provided in an effective, cost-effective manner. Thank you to team members Erik Ferkingstad, Chris Gavigan, Cindy Kittleson and Isaac Wisdom!
Pictured: Chief Operating Officer Casey Sixkiller (far left) and Budget Director Dwight Dively (center) celebrate with members of the Fleet project team who received the Executive’s Performance Excellence Award for Cost. From left to right, the Fleet staff are Chris Gavigan, Cindy Kittleson, Isaac Wisdom, Ben Pritchard, Nora Jagielo, Erik Ferkingstad, and Jennifer Lindwall.