National Customer Service Week is Oct. 7-11 and an opportunity to recognize the hundreds of employees at King County who serve and support our customers every day. “We focus on the customer” is an Executive Branch core value. To standardize the customer service approach at King County, the Customer Service Playbook offers guidance and tips for employees who support customers, both internal and external. Providing exemplary customer service is what we aspire to at King County. It’s what we must do to make King County a welcoming community where every person can thrive. Thanks to our customer-facing employees who are helping create a customer-centric culture at King County.