Monitoring in action: Turning employee engagement data into countywide action

Jyoti Karna from the Performance and Strategy (PSB) team recently interviewed with Kira Newman, Employee Experience Manager at the Department of Human Resources (DHR), to learn how the Employee Engagement Survey is transforming feedback into action across all 16 departments.

The survey, now powered by Qualtrics, provides dynamic dashboards and actionable insights that feed into enterprise strategies like Equity, Racial and Social Justice (ERSJ), Best-Run Government, and the People Strategy. With support from departmental Engagement Champions and EIB Managers, the survey process embeds equity, democratizes data access, and drives team-level action planning. Read the full story here.

Take a moment to check out this story and explore others in the PSB Monitoring in Action section to see how King County programs are turning data into impact. For more information about the portal, or to send your blog post idea, contact Sara Hospador at Sara.Hospador@kingcounty.gov.