If you enrolled in one of the new voluntary benefits during Open Enrollment—accident, critical illness, or hospital indemnity insurance—your coverage became effective on Jan. 1, 2026. Watch your inbox this week for an email from Securian with specifics about your new voluntary benefit(s), including:

• Where to get coverage details
• Information about your annual $50 health and wellness benefit
• How to file a claim

If you have general questions or need assistance, call Securian Financial Customer Service at 855-750-1906. For claims assistance or to file a claim over the phone, call Securian Claims at 888-658-0193. If you have other benefit questions, contact the King County Benefits Team at 206-684-1556 or kc.benefits@kingcounty.gov.