KCIT Customer Support experiencing delays

KCIT Customer Support Services is experiencing intermittent outages with our phone system. Users calling in are not able to immediately connect with staff and may experience dropped calls or delays. KCIT is working to restore services as quickly as possible.

If you have a technical issue, please open a ticket in the Cherwell portal for support instead of calling in. We will send an update when systems are restored. Thank you for your patience.

Featured Job: Administrative Specialist II 

Salary$48,004.94 – $60,849.36 Annually 

LocationWA 98166, WA 

Job TypeSpecial Duty Assignment or Term Limited Temp (TLT) 

DepartmentDPH – Public Health 

Job Number2020DB12366 

DivisionCommunity Health Services 

Closing11/22/2020 11:59 PM Pacific 

Learn more about this position or view all available positions. 

Keep the plumber off your holiday guest list – and grease out of your (and our) pipes! 

Crossposted from Clean Water Stories 

Did you know plumbers refer to the day after Thanksgiving as “Brown Friday” because of the uptick in business they get from feast-clogged pipes and sewer lines? Fats, oils and grease (also known as “FOG”) can cause major home plumbing issues – as well as problems in the sewer system. Just as fatty foods clog arteries, FOG sticks to the inside of pipes causing blockages and backups of raw sewage, that can put your family’s health and the environment at risk. 

Read more. 

Featured Job: Customer Service Specialist II – Property Tax 

Salary: $22.04 – $28.07 Hourly 

Location: Seattle, WA 

Job Type: Special Duty Assignment or Term Limited Temp (TLT) 

Department: DES – Executive Services 

Job Number: 2020JM12413 

Division: FBOD-Finance & Business Ops 

Closing: 11/22/2020 11:59 PM Pacific 

Learn more about this position or view all available positions 

Join DDECSD at their 31st Annual Developmental Disabilities Legislative Forum, November 23 

Crossposted from Cultivating Connections 

King County’s annual Developmental Disabilities Legislative Forum, hosted by the Developmental Disabilities and Early Childhood Supports (DDECSD), is marking its 31st year.  Join us on Monday, Nov23, 2020, from 78:30 p.m. for this community conversation.   

On this special evening we will hear stories from community members and present King County’s related legislative priorities that will help all people live full, integrated and productive lives. Last year, we hosted close to 600 community members at this event and welcomed 30 state legislators. 

Read more. 

Moving to Teams: Making 911 calls on the right phone 

When employees are working remotely, or teleworking (i.e. not at a King County location), and need to call 911, they are reminded to use their home phone or cell phone – not their Teams phone or Skype phone if possible – to place their 911 call. 

When employees use Teams or Skype to call 911 when not in a King County building, the call is first routed to a regional 911 center in Colorado, where the employee will need to provide their location before being transferred to the correct local 911 center. While the employee will be directed to the right 911 center, it takes precious extra seconds. Of course, if Skype or Teams is the only option to use, then do use it. 

So please remember, employees should use their home or cell phone to call 911. Find out more about our switch to Teams. 

Reminder: Automated, online Employment and Income Verification services available to all employees 

We want to remind you that all King County employees can use InVerify, an Income and Employment Verification service, to access verification of County employment. 

In order to better serve you, King County has partnered with InVerify to meet all of your verification of employment needs. By automating this process, we are ensuring speedy, secure, auditable, and legally compliant responses to assist you in obtaining:  

  • Loans, home mortgages, new jobs, rental qualifications, and  
  • Social Service benefits such as temporary assistance, housing assistance, child support, or nutrition assistance.  

It’s one more way we’re Investing in YOU by providing workplace processes and systems that support you. For more information, or to access employment verification self-service, visit our Verification of Employment website and follow the instructions.  

Fleet Services to launch pilot project Nov. 16 

Crossposted from DES Express 

Fleet Services is rolling out a pilot project to help meet evolving business-related transportation needs for employees in the new COVID era. With mandatory telework now extended through July 5, 2021, the county vehicles at Goat Hill and King Street Center garages are no longer easily accessible for many. Fleet has a series of pilot programs to address these new needs. 

A pilot project with Roads Services employees launches Nov. 16. County vehicles will be parked at the Shoreline District Court. Eligible employees would register, obtain a key fob and receive instructions. They key fob is assigned to an individual employee to check out a county vehicle. 

Read more. 

Employee Annual Giving Drive calendar of events, and upcoming Harvest Festival with Executive  

There are many events taking place around the County in support of the Employee Annual Giving Drive, from Online Nonprofit Expos to Ambassador led, cause specific events. Learn more and view all upcoming events on the Employee Giving Program event calendar 

One event coming soon is the Harvest Festival II: Ultimate Zoom on Nov. 18. Join King County Executive Dow Constantine and the Executive Department Senior Leadership for a 10-day drawing to benefit six local and national organizations doing important work in the community and on issues critical to King County’s priorities.    

This event will be held Wednesday, Nov. 18, from noon to 1 p.m. Mark the calendar, a Zoom link and information will be coming soon. For information on how to enter the drawing contact Lily Clifton at LClifton@kingcounty.gov or Sarah Dickmeyer at SDickmeyer@kingcounty.gov. 

Recognizing Metro’s Operators of the Month 

Crossposted from Metro Matters 

Every month, operators from King County Metro’s seven transit bases select their fellow drivers who make positive contributions to Metro and recognize them as Operators of the Month. The operators selected demonstrate safe driving skills; show courteous and helpful attitudes toward customers; and pay conscientious attention to job requirements such as attendance, appearance and discipline. 

We want to introduce you to some of our recent Operators of the Month. Please join us in congratulating them. Additionally, the Operators of the Month later come together to vote on who among them will be Metro’s Operator of the Year! 

Read more.