Tech Tip: Clearing your cache to access the new and improved PeopleSoft 

PeopleSoft was upgraded over the weekend. Just a reminder that users may experience PeopleSoft performance issues after this update. The system may be missing homepages, freeze, or show a spinning wheel for an extended period of time. Confirm that you are using a valid web browser, and then follow these instructions to delete temporary internet files (also called cache). 

Be cautious: Local and nationwide phishing campaigns on the rise

Sophisticated cybercriminals are using phishing emails to break into computer networks and systems, and these attacks are on the rise both locally and nationally. It is up to all of us to be vigilant when using County email and internet resources. Never click a link in an email if you have any doubts about its origins. Scammers are experts at tempting people into clicking on fake emails, and have become very sophisticated with their cyber attacks. Here’s what to look for when you receive an email you aren’t sure about: Do not ever… Read More

Tech Tip: Are you on-board with PeopleSoft Simple Sign-on? 

Tired of remembering multiple passwords? Worn-out waiting for a PeopleSoft password reset from the Help Desk? The answer is simple: Get on-board with PeopleSoft Simple Sign-on! Once registered, login to PeopleSoft with the same username and password you use to access the King County network. Check out instructions to register here – it’s as easy as 1, 2, 3! 

PeopleSoft is getting a makeover on September 28 

The Business Resource Center (BRC) is updating PeopleSoft on Sept. 28. When employees log in to PeopleSoft, they will notice the new design and color scheme on the login screen and homepages. Get a sneak preview of the new look and feel here. And while logged into PeopleSoft, please take the opportunity to sign up for PeopleSoft Simple Sign-on if you haven’t done so already using these instructions. Once signed up for Simple Sign-on, employees can sign into PeopleSoft using their network username and their network password.  There is no need to remember multiple usernames… Read More

King County is moving to Microsoft Teams from Skype 

Microsoft Teams will soon be the hub for communication and collaboration. Teams provides communication with phone calls, meetings and IMs; collaboration tools for the shared work, and support for virtual large meetings with Teams Live Events. What are the benefits? With Teams as the hub, working together will be easier: IM / Chat: Send IMs (instant messages) and chat with individuals, teams or groups, all in one location. Meet: Invite anyone with an email address to join a meeting to collaborate in real-time, share screens or use a digital whiteboard. Call: Make and receive calls within King County or to outside people or groups with no app needed. Collaborate: The new “one-stop” location for SharePoint, OneNote and Office tools. What will the move to Teams look like? The move will happen in two phases: The first… Read More

Tech Tip: Reminder to complete 2020 Cyber Security Awareness Training 

All employees are required to complete KCIT’s Cyber Security trainings. Each employee should have received an email titled “King County 2020 Cyber Security Awareness Training,” which includes details on accessing this mandatory training. The training contains several short modules and will help all employees keep King County’s online systems safe and secure. Please note some departments will begin training this month.   For questions or more information, contact the KCIT Helpdesk or call 206-263-4357 (3-HELP). 

Tech Tip: Become a Teams Pro—take a free King County webinar, multiple dates 

Microsoft Teams webinars are now available multiple dates through Sept. 9, and include classes such as Getting Started with Teams, Collaboration Across Office 365, and others.  Learn more and register here. Please note, this link will not open in Internet Explorer. If you are using Internet Explorer, copy and paste the link into a different browser.   Teams Pro tip of the day: Did you know that you can send emails directly to your Teams channel?   Click on the three dots next a channel  Click Get email address  Copy the address and paste into “To” on… Read More

Tech Tip: New Microsoft Teams training webinars, multiple dates 

Does this sound familiar?  “Teams does so much. But what exactly is applicable to me and my work?” or  “I have so many tools already! Teams feels overwhelming!” or “I’ve got the basics-how I can I go to the next level with my Teams skills?”  We’ve got you! KCIT Training is offering a series of free webinars all about Microsoft Teams. We think Teams has a lot to offer, and we want to make it work for YOU! Select the free King County webinar that best fits your interests or skill level or attend them all.  Webinars are available multiple dates from Monday, July 13 through Wednesday, Sept. 9. Register here. 

Tech Tip: Reminder about regular emails from KCIT vendor KnowBe4.com 

Each Wednesday all King County email users will receive an email from authorized King County vendor KnowBe4.com about phishing scams. King County Information Technology (KCIT) has partnered with KnowBe4.com to regularly provide information and training to employees about phishing scams and other email red flags. KnowBe4.com is a leading industry expert in security awareness training. Its mission is to help employees to make smarter security decisions, every day, and keep the County’s and employees’ information secure.   Employees are encouraged to read through the helpful information in each email and review the security tips… Read More

Tech Tip: Intentional email from KCIT vendor KnowBe4 featured security tips for phishing scams 

On Wednesday, May 27, 2020, all King County email users received the first email from authorized King County vendor KnowBe4.com about phishing scams, titled “KnowBe4 Security Tips – Social Engineering Red Flags #1: Sender.”  King County Information Technology (KCIT) has partnered with KnowBe4.com to regularly provide information and training to employees about phishing scams and other email red flags. KnowBe4.com is a leading industry expert in security awareness training. Its mission is to help employees to make smarter security decisions, every day, and keep the County’s and employees’ information secure.  Employees are… Read More