Tech Tip: Virtual meeting tips
When you work remotely, you have options for video conferencing. Here is what you need to know to get started: Skype for Business Skype for Business is King County’s standard solution for video conferencing and should meet your needs in most cases, especially for meetings of less than 250 attendees. We have a site which can answer many of your Skype questions: Skype for Business (SharePoint) Skype works well when communicating both internally and externally—just send an invitation. It’s a comprehensive voice, meeting, presentation and collaboration platform all in one. It’s our county… Read More
Working from home shouldn’t hurt: Ergonomics when away from the office
It can be challenging to maintain good ergonomic practices when working away from the office. Below are some tips to help employees when setting up a laptop for frequent use. Maintain a neutral neck position by placing the top of the screen at about eye level or slightly lower if using bifocal glasses. Use a laptop stand or place your laptop on a stable support surface, such as monitor risers, reams of paper or books so that the screen height can be adjusted. Attach a regular size, external keyboard and mouse to… Read More
Approval process for accessing COVID-19-related paid administrative leave
King County has entered into Memorandums of Agreement (MOA) with many of its unions to provide employees who meet specific eligibility requirements (see below) and workers with non-standard full-time schedules with up to 80 additional hours of paid leave for COVID-19-related illnesses and reasons. This leave is prorated for part-time workers and is not available to interns and short-term temporary employees (STTs). The Office of Labor Relations (OLR) is currently finalizing negotiations with the remaining unions, and the list will be updated as agreements are finalized. This leave is also available to non-represented employees. Please be advised that employees… Read More
New telecommuting resources site
The Department of Human Resources has launched a new site with information and resources for employees who have started telecommuting as a response to the COVID-19 outbreak. The site provides information on tools, health and wellness, and learning employees can do from home. It also has a section for supervisors and managers about managing employees remotely. Employees are encouraged to talk to their supervisor if they would like to engage in lengthy trainings during work time. Supervisors are encouraged to be flexible and allow employees to attend online training if their workload allows. The… Read More
Tech Tip: Changing your password and updating your computer when working remotely
King County Information Technology (KCIT) has developed two documents that explain how to change passwords and receive Windows updates while working remotely on a King County device. Both processes require employees to use VPN AnyConnect. Employees should submit a HelpDesk ticket if VPN permissions are needed. How to change your password when remote How to receive Windows updates when working remotely KCIT’s Telework site has more information to help employees work remotely. Contact the KCIT Help Desk if needed at 206-263-4357 or https://helpdesk.kingcounty.gov.
Telecommuting with children at home
Crossposted from Balanced You To slow the spread of coronavirus, all King County employees who can telecommute should now be telecommuting. Because K-12 schools have closed, King County is temporarily allowing parents and caretakers to telecommute while caring for children at home. Telecommuting with children at home is a new experience for most employees and can present its own unique challenges. As such, Balanced You has put together some advice to help you continue to be productive and keep your family safe. Read more from Balanced You
Reminder of guidance for employees during COVID-19
Yesterday, Gov. Jay Inslee announced an extension of his “Stay Home, Stay Healthy” emergency order through May 4, extending the ban on all gatherings and temporarily shuttering non-essential businesses. King County’s guidance remains the same for employees: First Responders and Mission-Critical Employees are classified as “critical government workers” for the purposes of the Governor’s Order, and accordingly are expected to continue to report to work in person or telework per existing arrangements. Departments can change employee designations as needed, and must inform employees accordingly. Under King County’s Temporary Leave and Telecommuting Policy, First Responders… Read More
Accessing leave, including federal leave, during COVID-19
King County’s Temporary Leave and Telecommuting Policy, which applies to Executive Branch employees, sets out procedures for leave usage during the COVID-19 outbreak. Some employees have asked about the recently announced Federal Emergency Paid Sick Leave and expanded FMLA Public Health Emergency Leave. Please see the following guidance provided in the Temporary Leave and Telecommuting Policy for Executive Branch employees (Employees in other branches of County government will receive guidance from their leaders [definition below]): People who are sick with COVID-19 or taking care of people with COVID-19 need to first use leave… Read More
Tech Tip: Guidance for security while telecommuting
As employees adjust to the impacts of COVID-19, there is a need for additional guidance on how to improve cyber security defenses while working from home. Please review the attached Telecommute Security Guidance document which includes a short video about how to create a cyber secure home, as well as other recommendations. The video can also be seen below. It is important to make sure King County employees are extra vigilant against cybersecurity threats so that KCIT’s main focus can continue to be on helping employees, not addressing security issues. Please stay vigilant for phishing or other scams attempting to use keywords related to COVID-19, coronavirus, Wuhan and other related topics, as there has been an increase in this type… Read More
Suspension of many face-to-face customer services to continue through at least April 30
As the COVID-19 pandemic continues, King County will extend the suspension of many face-to-face customer service operations through at least April 30. This move is being made in accordance with Governor Jay Inslee’s “Stay Home, Stay Healthy” order issued on March 23. Employees are expected to work in line their current, approved arrangements. Employees will continue to provide services by phone, online, and by email wherever possible. Supervisors, managers, and leaders will provide additional information to their employees as needed. Please visit kingcounty.gov/ServiceChanges for a list of face-to-face service suspensions. This list… Read More
