Just recently a bus rider noticed her route driver had a positive, courteous attitude and thought to share her praise for him with KC Employees.
“I was riding on route 4 from downtown towards the Central District. The driver had the BEST attitude and GREAT customer service. There was a panicky rider who though he missed her stop and he handled it with such grace. She even ended up having a nice, relaxed conversation with him all the way until she got off. He greeted everyone and said good-bye to everyone. If you can track this person down, please send my thanks!!”
Rest assured, we passed on her thanks to the employee and praised his great job to his manager.