The file room on site was bulging. The file cabinets overflowed. Folders lived on top of the cabinets with arrows and sticky notes pointing to them. People complained about papercuts. Off-site, decades of active and inactive files were stored together chronologically, making it difficult to respond to requests for records about specific facilities and to remove outdated files from closed facilities. Something had to change.
The Industrial Waste Program works with industries to prevent pollution. And they take record-keeping seriously. Some of their active files date back to the 1960’s. As long as a facility is in business, its Industrial Waste Program files are still active and must be kept. Even after a business closes, Industrial Waste must keep the inactive records for a certain period of time.
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