Email Help Desk Tickets will become a thing of the past later this summer, as KCIT is preparing to launch a new online Help Desk portal.

The new online portal will offer:

• self-help resources.
• instant access to service requests.
• news about outages, attacks and phishing attempts.
• simple ways to either report problems or request new services.

Specific launch details will be shared here as they become available. Departmental IT staff can email Amy Hitchcock with questions.