KCIT Help Desk to transition from email tickets to online portal

Email Help Desk Tickets will become a thing of the past later this summer, as KCIT is preparing to launch a new online Help Desk portal.

The new online portal will offer:

  • self-help resources.
  • instant access to service requests.
  • news about outages, attacks and phishing attempts.
  • simple ways to either report problems or request new services.

Specific launch details will be shared here as they become available. Departmental IT staff can email Amy Hitchcock with questions.