KCIT Help Desk to transition from email tickets to online portal

Email Help Desk Tickets will become a thing of the past later this summer, as KCIT is preparing to launch a new online Help Desk portal.

The new online portal will offer:

  • self-help resources.
  • instant access to service requests.
  • news about outages, attacks and phishing attempts.
  • simple ways to either report problems or request new services.

Specific launch details will be shared here as they become available. Departmental IT staff can email Amy Hitchcock with questions.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

w

Connecting to %s