KCIT Help Desk to transition from email tickets to online portal
Email Help Desk Tickets will become a thing of the past later this summer, as KCIT is preparing to launch a new online Help Desk portal.
The new online portal will offer:
- self-help resources.
- instant access to service requests.
- news about outages, attacks and phishing attempts.
- simple ways to either report problems or request new services.
Specific launch details will be shared here as they become available. Departmental IT staff can email Amy Hitchcock with questions.