Trailhead Direct ridership increased 75 percent in its second full season
Ridership on Trailhead Direct – a transit-to-trails service co-led by King County Metro and King County Parks – increased 75 percent during the second year of a two-year pilot project. The improved service design made it possible for hikers to board any of the four routes and get to any trail in the Trailhead Direct network.
Passengers boarded Trailhead Direct for more than 17,500 hikes in the second season of the two-year pilot project co-led by King County Metro and King County Parks, a 75 percent increase from last year.
The transit-to-trails service added a fourth route this season starting at the Tukwila International Boulevard Station, serving some of the nation’s most racially diverse communities. Ridership from Sound Transit’s Capitol Hill Link light rail station to Mount Si more than doubled.
“Trailhead Direct is a customer experience success story that has achieved multiple goals,” said King County Executive Dow Constantine. “Our King County Metro and Parks staff worked together make our spectacular mountain forests accessible to more diverse communities, make it easier to explore our region without having to drive or park, and make our most popular trailheads safer.”
Metro and Parks staff worked together to improve the customer experience this season by making it possible for hikers to board any of the four routes to get to any trail in the Trailhead Direct network. All four routes started and ended near Sound Transit Link light rail stations.