On Feb. 22, 2023, Microsoft will update the Authenticator phone app that King County employees use for multi-factor authentication (MFA).

What does this change mean for you?

Just like today, employees signing into King County enterprise systems may be asked to verify their identity through MFA; this can be done via text, phone call, digital fob, or using the Microsoft Authenticator app.

After the update, employees who use the Authenticator app will no longer click the “Accept” button to confirm their identity. Instead, the app will generate a random number you will type into the security pop-up window on your computer. This improved security will better protect King County’s data and systems from cyberattacks.

Please note: This change only affects employees who use the Microsoft Authenticator app for MFA.

KCIT strongly encourages all employees to add a backup MFA authentication method.

You can add, review, and update your MFA authentication options here. If you have questions, please contact the KCIT Helpdesk at 206-263-HELP (3-4357)

Example below of what the upcoming change will look like: