Goodbye Skype – get ready for Teams
King County is currently in the midst of an exciting move from Skype to Microsoft Teams for all communications needs, including calls, meetings, and chats/instant messages. Some employees have already made the switch to Teams, and the remainder will move by the end of the year.
“Microsoft is ending Skype, and Teams is a great replacement tool,” Scott Helke, KCIT training program manager said. “In addition, critical federal CARES Act funding was available if we moved to Teams in 2020; hence our quick turnaround.”
Microsoft Teams helps employees working remotely and increases workplace efficiency by combining several features into one tool. Users can attend meetings, call, chat and share documents, plus connect to other Microsoft tools like Outlook and SharePoint.
More than 5,500 King County employees will make the switch to Teams by the end of December. “Feedback has been pretty positive. New Teams users like the better stability of meetings,” Helke said. “My favorite new feature is the chat. These stick around for 24 hours in Teams, so it’s nice to be able to go back and review conversations.”
To keep the move to Teams orderly, users are being moved in carefully selected groups. When a user receives Service Alerts about their move, please do not forward these alerts to anyone else. Doing so can confuse other staff about their scheduled time to move to Teams.
Natural Resources and Parks employees will move to Teams next week, followed by the Executive Department, Local Services, Executive Services and finally, the Sheriff’s Office.
Human Resources (DHR) recently made the switch to Teams, and employees have adapted well to the new platform and what it offers. Users say the support of KCIT has helped to make the transition smoother. “I really appreciate all the training KCIT is giving us,” Kimberly Robinson, DHR Administrator said.
Live training in the Teams Learning Lab are scheduled for the day each wave of employees move to Teams, and Q&A Labs are available the day after. The training sessions get new users up to speed quickly and help troubleshoot common issues.
To get ready for Teams, you can access online training anytime via the KCIT Training Hub. Still have questions? Read these FAQs, or ask the Teams Champion in your department. The KCIT Helpdesk can provide additional assistance.
FMD puts the finishing touches on touchless restroom project
Facilities Management Division (FMD) is in the final phase of installing touchless restroom fixtures throughout King County facilities to create a more hygienic environment for employees and customers, in keeping with COVID-19 best practices.
FMD’s goal is to provide minimal restroom contact for people using facilities in public-facing buildings and mitigate potential restroom touchpoint contamination during the current pandemic, while saving energy and water.
FMD will replace nearly 1,000 wet fixtures in public-facing restrooms by the end of 2020 to take advantage of federal CARES Act funding, which must be used this year.
Thanks to technological advances, today’s touchless fixtures limit water output and are equipped with solar panels that utilize restroom lights to extend battery life up to three years. Non-rechargeable touchless systems need new batteries every four months. “This version will reduce maintenance costs and minimize battery disposals, in addition to saving water,” Chris Stenger, FMD Building Operations Section Manager said.
The project had three phases to replace manual restroom faucets, toilet and urinal flush valves with touchless fixtures. The initial project included installation of touchless soap and paper towel dispensers, which was completed between July and September 2020. Phase 2 focused on wet fixtures in frontline and public spaces with an emphasis on judicial, correctional, and public health facilities that have remained operational throughout the pandemic. Upgrades to Administration Building facilities are now underway as part of Phase 3.
In addition to touchless restroom fixtures, FMD has implemented additional cleaning protocols to regularly sanitize highly touched surfaces such as door handles, elevator controls, and conference rooms.
Training Spotlight for December 8
Mindfulness and Emotional Resilience – Online – This 2-session workshop introduces techniques specifically designed to enhance participants’ ability to be aware of and respond to difficult emotional situations with both mindfulness and compassion, a combination which cultivates emotional resilience. This training takes place on Dec. 10 and 17, from 9-11 a.m. each day. The training is free and space is limited. Register here.
Mentorship Lunch and Learn – Online – Would you like to have a mentor, someone who can help you grow professionally? Do you want to strengthen your coaching skills? As a Mentee, you will have a trusted advisor who can help you navigate complex situations, and as a Mentor, you can uncover new or forgotten skills and build influence. This Lunch and Learn is free and the next session is on Dec. 17, from noon to 1 p.m. Register here.
Please visit our King County Learning and Development Eventbrite and our Learning and Development website for more opportunities. For more information, contact the Learning and Development Team at KCTraining@kingcounty.gov or visit Learning and Development at www.kingcounty.gov/learning.
Tech Tip: The move from Skype to Teams: Do not share Service Alerts
King County is currently in the midst of an exciting move from Skype to Teams for all communications needs, including calls, meetings and chats/instant messages. Most employees will move by the end of the year, and it is a big undertaking.
To keep the move to Teams orderly, users are being moved in carefully selected groups. When a user receives Service Alerts about their move, please do not forward these alerts to anyone else. Doing so can confuse other staff about their scheduled time to move to Teams. Thank you to all employees for your cooperation.
Update PeopleSoft contact information by January 1 to receive a W-2
It is important for employees to update and review their personal contact information in PeopleSoft by Jan. 1. A W-2 form and other important benefits and payroll information will be sent to the Mailing Address indicated in PeopleSoft. To update PeopleSoft personal information:
1. Sign in to PeopleSoft here, or access it from home at ess.kingcounty.gov.
2. Go to Personal Details
3. Make sure all items under Addresses, Contact Details, and Emergency Contacts are up-to-date. Employees can also choose to complete the Ethnic Groups, Disability, and Military Status fields.
4. Save any changes.
By making sure their information is current, employees can also:
- Ensure their emergency contact is notified if something happens at work
- Ensure someone from King County can reach them with information about building closures, safety directives, and other time-sensitive issues
- Also receive information at their preferred email address and phone number
For a new password, go to Forgot My Password. For other login issues, contact the KCIT helpdesk at helpdesk.kingcounty.gov to live chat with an agent or submit a ticket, or call 206-263-4357. For more information, watch this video on Updating Personal Details in PeopleSoft.
STAR-LA Interview Practice and Feedback online workshops, December 10 and December 15
This 60-minute, virtual, small group workshop is designed to provide participants with several rounds of mock interview practice and feedback sessions using the STAR-LA method. To get the most from these mock interview practice sessions, it is strongly recommended that participants have attended the Strategic Interviewing Tips and Techniques workshop and/or have reviewed the 10 minute STAR-LA Method video.
There are two opportunities to attend this online workshop: Thursday, Dec. 10 from 1-2 p.m. and Tuesday, Dec. 15 from noon to 1 p.m. Register here.
For additional online workshops offered by King County Career Support Services (CSS), visit their Eventbrite page. For more information about CSS along with links to career related tips and resources, visit www.kingcounty.gov/CSS.
Featured Job: Community Corrections Caseworker
Salary: $75,332.82 – $95,489.26 Annually
Location: Multiple jail facilities in King County, WA
Job Type: Multiple job types-career service and/or temp
Department: DAJD – Adult & Juvenile Detention
Job Number: 2020CB12498
Division: Community Corrections
Closing: 12/13/2020 11:59 PM Pacific
Learn more about this position or view all available positions.
Creating Effective Application Materials online workshops, December 14 and January 13
This two-hour virtual workshop will provide you tips and strategies on how to make your application materials stand out. Learning objectives include:
- Understanding the purpose of the job application, resume, cover letter and supplemental questions and how to make each of them more effective
- Deciding what to include in your resume and the best format to showcase your qualifications
- How to write a cover letter tailored to the specific position
- Identifying and showcasing your accomplishments
There are two opportunities to attend this online workshop: Monday, December 14 from 1-3 p.m. and Wednesday, January 13 from 1-3 p.m. Register here.
For additional online workshops offered by King County Career Support Services (CSS), visit their Eventbrite page. For more information about CSS along with links to career related tips and resources, visit www.kingcounty.gov/CSS.
How to use telehealth for mental health
As we move into the winter months of this pandemic, many people are experiencing increased isolation and stress, which can contribute to deteriorating mental health. If you or your loved ones are struggling emotionally, Balanced You wants you to know that you are not alone, and that professional help is available from the safety of your home through telehealth. For more information on how to access mental health support via telehealth, check out this Balanced You blogpost.
Kent Isolation and Quarantine Facility to re-open as local case counts increase
Crossposted from Cultivating Connections
With COVID-19 case counts rising throughout the region, King County is preparing to re-open the Kent Isolation and Quarantine Facility located on Central Avenue in Kent on Nov. 30. The Kent facility has been temporarily deactivated since earlier this summer.
The I/Q facilities currently open in Issaquah and Aurora (Seattle) are still accepting admissions, but are serving more guests than normal. Current guests include individuals and several families. With the addition of the Kent hotel, total room availability will increase to 200. King County is opening the Kent Facility to be ready as COVID-19 cases continue to rise across the County.



