Resources for caregivers during COVID-19 

A caregiver is anyone who provides help to another person in need, such as an ill spouse or partner, a disabled child, or an aging relative. Employees who are caregivers for adults and elders are some of the unsung heroes of the pandemic. While caregiving can be joyful and rewarding, it can also be overwhelming or stressful for even the most resilient people. The pandemic, which has increased social isolation and decreased or changed availability of social services, has made the role of caregiving even more challenging. 

recent study from the Centers for Disease Control and Prevention found unpaid adult caregivers are so stressed, they are experiencing disproportionately worse mental health outcomes, increased substance use, and elevated suicidal thoughts. During Suicide Awareness and Prevention Month, Balanced You reminds caregivers we are here for you with tips and resources to help you attend to your own emotional well-being and support your caregiving efforts. Visit this Balanced You blogpost for tips and resources. 

Update on the 2021-2022 Proposed Budget

Executive Dow Constantine transmitted his 2021-2022 Proposed Budget to the King County Council this week. Dwight Dively, Director of the Office of Performance, Strategy and Budget, recorded a short video about the budget for employees, including a brief overview of three important initiatives—anti-racism, Health Through Housing, and the COVID-19 response.  

Council expects to adopt the budget on Nov. 17 after extensive deliberations and public comment. For more information, view the video below. 

Upcoming Making Life Easier – Wellspring webinars 

Choose from these upcoming webinars. Register early for live interactive sessions as space is limited; otherwise, recordings will be available on-demand 48 hours after the live session  

Suicide Awareness & Prevention: A Learning and Conversation Session, Sept. 23. This live presentation and panel will take place Wednesday, Sept. 23 from noon to 1 p.m. Learn more and register here.  

Pandemic Loneliness: How to Seek More Connection, Oct. 7This live presentation will take place Wednesday, Oct. 7 from noon to 1 p.m.  Learn more and register here. 

Connecting With Your Wisdom & Strength: Tools for Persisting In These Times, Oct. 27. This live presentation will take place Tuesday, Oct. 27 from noon to 1:30 p.m. Learn more and register here.  

Pet of the Week: Benji 

Looking for a handsome, high-energy pal? Our Pet of the Week Benji may fit the bill! This young Australian cattle dog mix was brought in by his former owner because he was overwhelmed by the children in the home. Based on that history, the caretakers at the Pet Adoption Center feel that a home with adults or older, dog-savvy kids would be the best fit for this amazing boy. 

Read more and view all available pets at www.kingcounty.gov/adoptapet. Have you or someone you know adopted a pet from RASKC? Let us know. We’d love to tell your story. 

A conversation on hope and hopelessness 

Crossposted from Public Health Insider 

Adjusting to the changes COVID-19 has imposed has been very difficult for everyone. Some are navigating different layers of grief and loss. Many are feeling varying waves of hope and hopelessness. For those with mental health conditions, this time has been a continuation and possibly, an amplification of those thoughts and feelings. Mental health affects us all, and brings with it various challenges and concerns. If you or someone you know is in need of support, you are not alone. Support is available. 

We talked with Diana Cortez Yanez, a King County resident who has lived with depression and found hope. She shares about her journey through feelings of despair and loneliness, reaching out for support, and the tools that helped her navigate this time. Content warning: Mentions of suicide and self-harm. 

Public Health Insider: Thanks for taking the time to talk with us about your experience of living with depression and thoughts of suicide. 

Read more. 

Be cautious: Local and nationwide phishing campaigns on the rise

Sophisticated cybercriminals are using phishing emails to break into computer networks and systems, and these attacks are on the rise both locally and nationally. It is up to all of us to be vigilant when using County email and internet resources.

Never click a link in an email if you have any doubts about its origins. Scammers are experts at tempting people into clicking on fake emails, and have become very sophisticated with their cyber attacks.

Here’s what to look for when you receive an email you aren’t sure about:

  • Do not ever click on a link inside a suspicious email. If you need to change your password in any system, go directly to the website or system instead of clicking on a link in an Email.
  • If the email seems odd: Look for spelling errors and sentences that just don’t sound right, and logos or location addresses that are poor quality or incorrect.
  • Hover over a link in your browser to uncover the real destination, regardless of what the sender address in the email says.
  • Be extra cautious of emails asking for personal financial details. If the email asks you for valuable information like credit card info or bank account transfers, be wary and take extra time to ensure the email is valid before taking action.
  • Take care when reviewing quarantined emails, especially to ensure they are safe before release.
  • If you aren’t sure, don’t click. Contact the KCIT Helpdesk or call 206-263-4357 (3-HELP).
  • Watch for suspicious but predictable timing. Friday is payday at King County and that means you might see a phishing attempt email Thursday night or Friday morning. The scammers are good at timing their innocent-looking requests to “Click here to confirm your email” or remind you that “It’s time to change your password” with our direct deposits.

Thanks for keeping your eyes open, being suspicious, and never clicking a link in an email if you have any doubts. The good news is that King County employees are increasingly adept at spotting these scams and forwarding them to the HelpDesk quickly. KCIT teams block the information requests at the firewall and use other tools to reduce the likelihood that employees are caught in these phishing scams.

For more information or questions, contact the KCIT Helpdesk or call 206-263-4357 (3-HELP).

PeopleSoft HCM outage this weekend, September 25-27  

To allow for system maintenance, the PeopleSoft system will not be available the weekend of Sept. 25-27.

During this planned outage, the Business Resource Center (BRC) will apply vendor updates and maintenance. PeopleSoft will have a new look and feel after the updates. Employees will notice the new design and color scheme on the login screen and homepages. Get a sneak preview of the new look and feel here.

This work will begin on Friday, Sept. 25 at 3 p.m. and is scheduled to be completed by 6:30 a.m. on Monday, Sept. 28. 

The system will not be available for access by any County staff during this outage window. There will be a communication sent out to all County staff when the system becomes available.

And while logged into PeopleSoft on Sept. 28 to see the new look and feel, please take the opportunity to sign up for PeopleSoft Simple Sign-on using these instructions. Once signed up for Simple Sign-on, employees can sign into PeopleSoft using their network username and their network password.  There is no need to remember multiple usernames and passwords anymore

Just a reminder that occasionally some users may experience PeopleSoft performance issues after the update on Sept 28. The system may freeze and show a spinning wheel for an extended period of time. To overcome this, confirm you are using a valid web browser, and then follow these instructions to delete temporary internet files (also called cache).

We realize that this outage impacts all PeopleSoft users and appreciate your understanding and support.

Virtual Resource Center offers easy online access to dozens of community service providers in King County 

To provide King County residents with ready access to dozens of community service providers during the COVID-19 Pandemic, King County District Court is making available a Virtual Resource Center (VRC). Operated as part of the court’s community court program, the VRC is open to anyone in the community to visit via Zoom videoconference or by telephone. Services at the VRC include access to education, work training, substance abuse treatment, transportation discounts, Public Health/the Washington State Department of Social and Health Services, and many more.

Prior to COVID-19, King County District Court operated in-person community resource centers in Redmond, Shoreline and Burien. To help slow the spread of the novel coronavirus, the in-person options have been replaced by the VRC until they are safe to re-open after the pandemic.

“Having a community resource center with so many vital services available at one time makes a significant difference for the entire community,” said Chief Presiding Judge Susan Mahoney.

Anyone in the community can access the King County District Court Virtual Resource Center at the following days and times, when service providers are available to assist and answer questions:

  • Tuesdays, from 1:30 – 3 p.m.
  • Wednesdays, from 2 – 4 p.m.

Details for accessing the VRC online or by telephone can be found at: www.kingcounty.gov/VRC. Service providers that would like to participate in the VRC can contact Ericka Cooley, community court coordinator for King County District Court at 206-477-4990 or Ericka.Cooley@kingcounty.gov.

King County District Court is the largest court of limited jurisdiction in Washington State, processing approximately 200,000 matters per year. The district court operate at 10 locations throughout King County:  Auburn, Bellevue, Burien, Issaquah, King County Courthouse (Seattle), King County Jail (Seattle jail calendars only), Redmond, Maleng Regional Justice Center (Kent), Shoreline and Vashon Island (one day per month). For more information visit www.kingcounty.gov/courts/district-court.aspx.

Is your information correct in PeopleSoft? 

It’s important to review and update your personal information in PeopleSoft to ensure: 

  • You will get important Open Enrollment and other employee benefits information mailed to you at the address you provide. 
  • Your emergency contact can be notified if something happens to you at work. 
  • You can be notified of building closures, safety directives, etc. 
  • You can receive information at the email address you prefer. 

Here’s how: 

  1. Sign in to PeopleSoft. You can also access PeopleSoft from your personal device at ess.kingcounty.gov 
  2. Go to Personal Details. 
  3. Make sure all items are up-to-date. 
  4. Save any changes 

If you need a new password, go to Forgot My Password. If you have any other login issues, call the IT Service Center at 206-263-4357. 

Metro to resume fare collection Oct. 1 

Crossposted from Metro Matters 

On Thursday, October 1, Metro will resume collecting fares for all transit services: busesAccess paratransit, Seattle Streetcar (First Hill and South Lake Union), VanpoolVia to Transit and other flexible services, and water taxi (Vashon Island and West Seattle). Fare collection is already taking place on Sound Transit Express bus and Sound Transit light rail. 

Safety partitions are being installed in our coaches to protect both passengers and our operators 

In anticipation of growing ridership, Metro has implemented numerous health innovations so fares can be safely collected with minimal contact between operators and passengers. Metro is installing transparent safety partitions on buses, Access paratransit, Community Ride, Community Van, DART, and Via to Transit. Water taxi’s fare collection carts have been similarly modified to include a transparent shield. 

Read more.