Updated guidance to slow spread of coronavirus
Public Health officials and King County Executive Dow Constantine today provided updated guidance to help slow the spread of novel coronavirus (COVID-19).
King County is working to model the way for other employers, and is making the following recommendations to King County employees (Note: this applies to Executive Branch employees. Employees in separately elected agencies [listed below] will receive guidance from their leaders):
- Telecommute: Employees whose work can be performed through telecommuting should do so, with the approval of their supervisors. Please find telecommute resources here and submit a signed telecommute agreement to your supervisor. You can also get KCIT guidance here on the necessary technology tools (SharePoint).
- Please stay home if you are sick, and let your supervisor know if you have concerns about your paid leave balances.
- People at higher risk of severe illness should stay home and away from large groups of people as much as possible, including public places with lots of people and large gatherings where there will be close contact with others. People at higher risk include:
- People 60 and older
- People with underlying health conditions including heart disease, lung disease, or diabetes
- People who have weakened immune systems
- People who are pregnant.
If this applies to you, please consider contacting your supervisor, Division Director, or your department’s HR Manager if you have a concern so changes can be considered. Let your supervisor know if you have concerns about your paid leave balances.
In addition to directions regarding internal employee meetings and events from yesterday, King County will follow today’s mitigation recommendations provided by Public Health regarding public events.
- Public Events: Departments should consider postponing or cancelling all non-essential public meetings or events through March 2020. Please work with your department leadership and use good judgment about which public meetings or events are essential and limit the number of people present where possible. Consider conducting essential and non-essential meetings or events using Skype or teleconference where practical. If departments would like guidance about particular meetings or events, please elevate those concerns for advice and decisions.
Not all employees can telecommute in their work, and we are committed to keeping our employees safe and healthy, and will continue to follow guidance from Public Health to do so. We all have an important role to play in preventing the spread of this virus. Follow personal hygiene and health guidance at Public Health’s website www.kingcounty.gov/COVID and blog www.publichealthinsider.com.
Separately elected agencies: Department of Assessments, Department of Judicial Administration, District Court, King County Council, King County Elections, King County Sheriff’s Office, Prosecuting Attorney’s Office, Superior Court.
Watch coronavirus press conference at 1 p.m today, March 4
Dear employee,
You can tune in to this livestream at 1 p.m. today, where state and local officials will provide updates on the novel coronavirus (COVID-19) situation. Speakers include:
- King County Executive Dow Constantine
- Dr. Jeff Duchin, Health Officer, Public Health – Seattle & King County
- Patty Hayes, Director, Public Health – Seattle & King County
- Dr. Kathy Lofy, State Health Officer, Washington State Department of Health
- Dr. Tom Clark, Deputy Director of CDC Division of Viral Diseases.
Watch the livestream here (starts at 1 p.m.). For more information, resources, and guidance on COVID-19 in King County please visit: kingcounty.gov/covid.
When the livestream is over, a recording of the press conference will still be available for viewing here.
March 3: Metro implements new cleaning procedures across fleet to limit spread of novel coronavirus
Crossposted from Metro Matters
As directed by King County Executive Dow Constantine, Metro staff are increasing the frequency of cleaning of buses beginning Tuesday evening to limit the spread of novel coronavirus.
Night crews will begin to clean every bus in Metro’s fleet using a bleach solution to wipe down high-touch surfaces such as buttons, handholds, pull cords, rails, and stanchions and disinfect the transit operator’s work area. Maintenance staff are beginning to transition within the next day to a daily procedure that instead will broadly spray a stronger, more comprehensive disinfectant on high-touch locations on buses.
Read more from Metro Matters
Operational changes as we respond to novel coronavirus
In the spirit of slowing the spread of novel coronavirus (COVID-19) and keeping a healthy workforce, we are implementing some short-term changes to our operations.
- Meetings: All non-essential King County in-person large group employee meetings and gatherings will be canceled through March 2020. Please work with your supervisors and use good judgment about which meetings are essential and limit the number of people present where possible. Conduct essential and non-essential meetings using Skype or teleconference where practical.
- Telecommute: Employees whose work can be performed through telecommuting are encouraged to do so with the approval of their supervisors. Please find telecommute resources here and make sure you submit a signed telecommute agreement to your supervisor.
We all have an important role to play in preventing the spread of this virus. Follow personal hygiene and health guidance at Public Health’s website www.kingcounty.gov/COVID and blog www.publichealthinsider.com. Please stay home if you are sick, and let your supervisor know if you have concerns about your paid leave balances. Supervisors will work with their Human Resource Managers (employees only) to address these concerns.
Take advantage of telehealth: Most employees and family members enrolled in a King County medical plan have convenient, round-the-clock access to health care through telehealth, helping relieve the burden on medical facilities. New in 2020, Regence members can use Doctor on Demand™. Kaiser members can use CareChat. With telehealth, you can use your smartphone, tablet, or personal computer to access care—without the hassle of an appointment or waiting room. For details about the different ways you can access care, go to your medical plan page:
- SmartCare Connect(Kaiser Permanente)
- KingCare Select(Regence BlueShield)—see your network page
- KingCare(Regence BlueShield)
King County provides two free services to employees that offer support and advice: the Employee Assistance Program and Making Life Easier. Both resources are free and confidential.
Thank you for your ongoing service during this challenging time. Particular thanks to our Public Health staff who are working tirelessly to respond to COVID-19.
Addressing issues with application process for state PFML
As employees have begun to file for payments under the state’s Paid Family and Medical Leave (PFML) program, King County has become aware of issues with the application process. It has been brought to our attention that when employees are completing the fields of the initial benefit account on the Employment Security Department PFML website there are some challenges.
Based on the personal information employees enter as part of the application process, the Employment Information auto-populates. King County’s current Name includes “DNRP/WTD” and related address. Please accept this information as your employer. King County is working to correct the Employer Name as it appears in ESD’s records. Please do not click on “Add Employer” as this results in the communications from ESD to King County being distributed to individuals throughout the County instead of being centrally collected. Again, please do not click on “Add Employer” and enter your agency’s information.
If you have questions about how to complete the initial benefit account or initial application, please contact the Employment Security Department (ESD) at(833) 717-2273 or paidleave@esd.wa.gov.
Connect with health care professionals using telehealth tools
Your King County medical plan offers you and your covered family members several ways to obtain medical advice and care from the comfort and safety of your own home. These telehealth services are offered at little or no additional cost to you.
For Regence BlueShield members (KingCare and KingCare Select)
- Doctor on Demand, available 24/7. Cost is $10 per visit. Connect with a board-certified physician or therapist from your smartphone, tablet, or computer. Download the Doctor on Demand app from the App Store or Google Play. You’ll need your Regence member ID number to register. For help setting up your account, call Doctor on Demand at 800-997-6196. Note: Doctor on Demand is available to the Regular and Transit ATU employee benefit groups.
- Regence Advice24, available 24/7, free. Regence Advice24 provides guidance on health issues can help you decide when you should go to the emergency room or urgent care. Call 800-267-6729 to talk with a registered nurse.
- Regence BlueShield free mobile app. Download at the App Store or on Google Play. Launch the app and register using your Regence member ID number.
For Kaiser Permanente members (SmartCare)
- Kaiser Permanente Washington free mobile app. Access your online account and manage your care using your mobile device. Download the app and sign in with your member ID.
- Care Chat, available 24/7, free. Chat online with a Kaiser Permanente provider for real-time care, treatment, and prescriptions, if necessary. Sign in from your mobile device or desktop, go to Get Care, and select Care Chat.
- Nurse helpline, available 24/7, free. When you need immediate advice or help deciding where to get care, call the Kaiser Permanente Consulting Nurse Service at 800-297-6877 or 206-630-2244 (TTY 711).
- E-visit (online), free. Get a personalized care plan and prescriptions for common conditions. If your symptoms can’t be diagnosed online, Kaiser Permanente will connect you to the appropriate care. Go to Get Care, and select E-visit.
In an emergency, call 911 or go to the nearest hospital.
Help stop the spread of novel coronavirus
With the announcement of new cases of novel coronavirus (COVID-19) and the loss of five lives in King County, it is critical that we each do our part to stop the spread of the virus.
Public Health – Seattle & King County has issued the following advice, and will continue to update you as advice changes:
- Do not go to the emergency room unless essential.Emergency rooms need to be able to serve those with the most critical needs. If you have symptoms like cough, fever, or other respiratory problems, contact your regular doctor first.
- Stay home when sick and avoid close contact with others. Please ensure you discuss absences with your supervisors and follow your department’s sick leave policies
- Practice excellent personal hygiene habits, including handwashing, coughing into tissue or elbow, avoid touching eyes, nose, or mouth.
- Stay away from people who are ill, especially if you are 60 and older or have underlying health conditions such as diabetes, heart disease, lung disease, or a weakened immune system.
- Stay informed. Information is changing frequently. Check and subscribe to Public Health’s website (kingcounty.gov/COVID) or blog (www.publichealthinsider.com).
You will soon see these “Stop Germs, Stay Healthy!” posters appearing in your facilities to remind you and visitors to practice excellent personal hygiene habits. They are available in English and Spanish.
We will continue to monitor this situation and provide additional updates as new information becomes available.
Increased cleaning service in response to COVID-19, March 2
Dear King County colleagues,
Effective immediately, Facilities Management Division (FMD) has implemented additional cleaning protocols in efforts to sanitize highly touched surfaces such as door handles, elevator controls, and conference rooms. These protocols will be utilized on a reoccurring basis as we respond to novel coronavirus (COVID-19).
Thank you for your support of these additional actions. For steps you can take to prevent spread of germs, click here. For facilities questions or concerns, please contact FMD Customer Care Services at 206-477-9400. Customer Care is available Monday – Friday, 8 a.m. – 4:30 p.m. For afterhours emergencies, please contact the FMD Emergency Dispatch Center at 206-296-5000.
Minimizing the spread of novel coronavirus
*This post was updated March 2*
It is important that we each do our part to minimize the spread of novel coronavirus (COVID-19).
As always, stay home while you are sick and avoid close contact with others, and make use of sick leave. Please ensure you discuss absences with your supervisors and follow your department’s sick leave policies.
- Do not go to the emergency room unless essential. Emergency rooms need to be able to serve those with the most critical needs. If you have symptoms like cough, fever, or other respiratory problems, contact your regular doctor first.
- Stay home when sick.
- Practice excellent personal hygiene habits, including handwashing, coughing into tissue or elbow, avoid touching eyes, nose, or mouth.
- Stay away from people who are ill, especially if you are 60 and older or have underlying health conditions such as diabetes, heart disease, lung disease, or a weakened immune system.
- Stay informed. Information is changing frequently. Check and subscribe to Public Health’s website (www.kingcounty.gov/COVID) or blog (www.publichealthinsider.com).
Please remember that the vast majority of cases of COVID-19 are believed to be mild.
We will continue to monitor this situation and as new information becomes available, will provide additional updates.
Watch coronavirus press conference at 11 a.m today, March 2
Dear employee,
You can tune in to this livestream at 11 a.m. today, where state and local officials will provide updates on the novel coronavirus (COVID-19) situation.
King County Executive Dow Constantine will announce an Emergency Declaration, and immediate actions to assist in treatment. Speakers include:
- Dr. Jeff Duchin, Health Officer, Public Health – Seattle & King County
- King County Executive Dow Constantine
- Officials from EvergreenHealth Hospital
- Dr. Kathy Lofy, State Health Officer, Washington State Department of Health
- Patty Hayes, Director, Public Health- Seattle & King County.
Watch the livestream here (starts at 11 a.m.). For more information, resources, and guidance on COVID-19 in King County please visit: kingcounty.gov/covid.
When the livestream is over, a recording of the press conference will still be available for viewing here.

