Have you completed Cyber Security Awareness Training?
All King County employees are required to complete Cyber Security Awareness Training in 2019. Have you taken it yet? There are 12 training modules, and it takes approximately 50 minutes to complete all 12. Each module is only a few minutes long.
To start your Cyber Security Awareness Training, please login at https://sso.securingthehuman.org/kingcounty
Your account for Securing the Human:
- Username: King County email address
- Password: King County email password
For more information about Cyber Security, please visit our Sharepoint site.
Featured Job: Feedback and Analytics Manager
Salary: $116,494.98 – $147,664.19 Annually
Location: Seattle, WA
Job Type: Appointed
Department: EXEC – Executive’s Office
Job Number: 2019SWMJ10999
Division: Office of Perf Strategy & Budget
Closing: 1/6/2020 11:59 PM Pacific
Learn more about this position or view all available positions.
Pet of the Week: Jojo
Jojo is a 1 year-old, brown, female, Doberman Pinscher mix (A601685). Her personality color is RED, meaning she is a spirited dog with a fun-loving personality. Jojo can be very hyper and is still working on her manners, so she would do best with a family who is willing to work with her and help her become the best dog she can be! Jojo is a very friendly girl who loves to play.
Read more and view all available pets at www.kingcounty.gov/adoptapet.
Focus on values: We focus on the customer
Dear employee,
As public servants, “We focus on the customer” is not only one of our core values – it’s also part of every employee’s work, whether their customer is a member of the public, or another county employee.
Over the past eight years, through training, collaborating, and learning from employees about their experiences and challenges, we’ve created a common understanding of what excellent customer service looks like in King County.
There are of course minor variations between departments due to different mandates and regulatory roles, yet we all have a common goal. Our Customer Service Promise summarizes the shared goals for every interaction with every customer in every department and agency: service that is courteous, efficient, and equitable.
Please consider how you can “focus on the customer” in your daily work, and take a moment to watch our fellow King County employees discuss what “We focus on the customer” means to them in the short video below.
Having a shared understanding of great customer service (or how to recover when things go awry) is important for every team so we can share and consistently use what works, and support each other when it doesn’t. Every interaction helps build public confidence in King County and create a welcoming community where every person can thrive.
Sincerely,
Natasha Jones
Director of Customer Service
Reduced Link service for 10 weeks from Jan. 4 – March 15
From Jan. 4 to March 15, Sound Transit is building new tracks that connect downtown Seattle to the Eastside. When open in 2023, East Link trains will serve 19 stations from Northgate to Redmond, including 10 new stations in Judkins Park, Mercer Island, Bellevue and Redmond.
Trains will continue running during heavy construction, but there will be reduced service for 10 weeks. Here are the basics:
- Trains will run every 12 minutes, every day of the week
- All trains will have four cars
- Riders traveling through Pioneer Square Station will change trains on a new center platform
- Bicycles will be temporarily prohibited at Pioneer Square Station
- Buses will replace Link between Capitol Hill – SODO Jan. 4-5, Feb. 8-9, and March 14-15
Here’s how riders can prepare:
- Sign up for Rider Alerts and visit the Connect 2020 website for more info
- Look for helpful staff ambassadors or security personnel to answer questions
- Look out for new signage
- Allow extra time for trips, especially the first week from Jan. 4-10 as riders adapt to the changes
Employee representative needed for Deferred Compensation Board
The King County Employees Deferred Compensation Plan Board is seeking a King County employee for a three-year term as a board representative. Applications are due Jan. 31, 2020. In keeping with the vision of the King County Strategic Plan for Equity and Social Justice, the board is keenly interested in broadening the diversity of perspectives represented on the board.
The employee representative must currently participate in the King County Deferred Compensation Plan—prior board experience is not required. As a board member, you will:
- Attend monthly meetings
- Devote a reasonable amount of time to working on plan business
- Monitor plan fund performance
- Communicate about the plan to participants and non-participants
- Assist with plan policy and design issues
For additional information, go Deferred Compensation Plan board position. If you have questions or are interested in applying, please contact Osceola “O.C.” Collier, plan administrator, at 206-263-9250 or KC Deferred Comp.
A DPD mitigation specialist begins to use videos to tell clients’ stories
By Leslie Brown, Department of Public Defense
At a recent sentencing of a client represented by the Department of Public Defense (DPD), the judge heard a compelling story about the father of two at the table before him – but not only from his public defender. He also watched a 20-minute video, a film that showed how much the man was loved and supported despite addictions that had led him down a troubled path.
His mother spoke about his empathy. His best friend said he’d offer him a job. His fiancée discussed how much she needed him to help raise the baby they shared and their stepson, a 7-year-old boy from a previous relationship. Even the stepson spoke, saying softly into the camera, “He takes good care of us.”
The prosecutor was seeking the highest possible sentence – seven years in prison – a sentence she said was called for because the defendant reoffended while he was out on bail earlier this year. DPD’s defense team was seeking a Drug Offense Sentencing Alternative (DOSA), three years in prison followed by three years of enhanced supervision.
Superior Court Judge John McHale expressed concern about the defendant’s offenses while his previous case was pending, calling them both sophisticated and extensive. All told, he was facing more than a dozen felony counts. But the judge also cited the video and the many observations he heard from those who love him. “They all see real potential in you,” he told the defendant.
Minutes later, he ruled in the defense’s favor. DPD’s client, if he gets time off for good behavior, could be back with his family in 18 months.
The video was only the second one made by Kyle Ankeny, a mitigation specialist (or social worker) in one of DPD’s divisions. In both instances, the video seemed to have an impact – largely, Kyle says, because of the powerful and evocative medium film is, the way a video can capture a person’s humanity and hold the viewer’s attention.
“When people are handed a mitigation report, they tend to skim through it. They’re not as engaged,” Kyle said. “A video is much more interesting. I think it’s far more compelling.”
Rose Duffy, the public defender representing DPD’s client, said she also believes the video made a difference. “When we were talking about the hearing afterwards, we noted that all the specific facts the judge mentioned seemed to be from the video.”
“Psycho-social reports are still very important,” she added, referring to the kinds of mitigation reports DPD most commonly uses. “But when you have the right type of case and the right type of family support, a video can take it to the next level.”
Mitigation videos are relatively new at DPD. They’re routinely used by the Federal Public Defender’s Office, which has long had the resources for high-quality equipment and training. But at DPD, only a few such videos have been made over the years, and most often they’re done with out-of-house expertise.
Kyle, who has been a mitigation specialist in public defense for 10 years, is also a photographer on the side, so the leap to film was one he found he could make. He decided to try his hand at it a few months ago, when two public defenders asked him to consider a mitigation video for a murder 2 case that they all knew would be difficult to mitigate.
Kyle borrowed a camera and tripod from Rose, was able to get the department to install a basic film editing software package on his computer, and proceeded to make his first video, interviewing four people for the product. He interviewed four people for the DOSA video, as well.
Though his equipment is rudimentary – he still needs a decent mic and some lighting equipment – he feels he now has the tools in place, as well as some experience, to begin doing mitigation videos for those cases that seem to call for it.
“We’re just making our way into this arena,” he said. “So far, it’s great. Over time, I expect it will be very much the future of our mitigation reports.”
2020 CPR/AED training dates available
Registration is open to all King County employees for Basic CPR classes offered in the Chinook Building. Classes cover Adult, Child and Infant CPR, AED, and Choking Rescue. To register and view the full schedule, visit www.kccpr.eventbrite.com.
Additionally, registration is open for the BLS for Health Care Provider classes. This class is intended for Public Health- Seattle & King County employees who are required to have BLS for Healthcare provider card as a condition of employment. To register and view the full schedule, visit www.kcbls2020.eventbrite.com.
For questions or more information, contact Laura Miccile at 206-477-8664 or Laura.Miccile@kingcounty.gov.
What’s happened to traffic since SR 99 tunnel tolling started
Crossposted from Metro Matters
One month after tolling began in the State Route 99 tunnel, we’re getting our first few weeks of traffic data. While it’s still early, SR 99 tunnel usage remains high and exceeds forecasts. Traffic volumes were within normal ranges on I-5 and ridership on King County Metro Transit remained consistent.
Initial information from Seattle-area transportation partner agencies reflects weekday data between Nov. 12 and Nov. 22. (Thanksgiving week was excluded as it is an unusual travel week). Traffic patterns vary and we expect they will continue to change as drivers look for best routes to reach their destinations.
Read more from Metro Matters
Making Life Easier offers webinars throughout the year to King County employees
The King County Making Life Easier program offers webinars throughout the year to King County employees, free-of-charge. Topics include mental health, support for caregivers, healthy communication, and more. Employees interested in improving relationships with others can tune into Making Life Easier’s next webinar, “Creating Strong Relationships: Examining Healthy vs. Unhealthy,” which will be released Dec. 17.
Webinars are available on-demand. Employees can access webinars via the Making Life Easier portal, using username King County. For more information contact Balanced You at BalancedYou@kingcounty.gov.


