Juvenile Detention Teen Poetry Program Gets National Attention
On February 11, 2014, PBS NewsHour visited Juvenile Detention to film a story about Pongo Teen Writing – a volunteer, nonprofit organization – and the therapeutic impact of poetry on at-risk youth.
Richard Gould, the founder and Executive Director of Pongo Publishing Teen Writing Project, has been helping troubled teens express themselves through poetry and has published their work in anthologies since mid-1970. He has volunteered his services at Juvenile Detention since 1998. Detained youth have responded to Mr. Gould’s encouragement and help by writing about traumatic events in their lives, such as, losses, death, abandonment, abuse, and parental addiction. Several anthologies have been published over the years highlighting poems written by detained youth (who are not identified in the book by their full name).
PBS featured this innovative program in its ongoing series “Where Poetry Lives,” during its March 17 NewsHour program. Reporter Jeffrey Brown and U.S. Poet Laureate Natasha Trethewey learned more about the program and how it empowers young people in crisis to express themselves. Watch the nine-minute video here.
Bus Driver Appreciation Day 2014
On March 18, King County Executive Dow Constantine and bus riders across the county celebrated the contributions of our hard-working bus drivers, Access drivers and rail operators on Bus Driver Appreciation Day.
Drivers work hard to drive safely, help riders board and exit, give directions and travel advice and stick to their schedules through tough traffic – and many riders around the county took the opportunity to recognize drivers on Bus Driver Appreciation Day.
See below for the video of the official proclamation of the event given by Executive Constantine to Metro’s Operator of the Year, Robert Duncan.
Bus Driver Appreciation Day is March 18: Have you thanked your bus driver lately?
For hours on end, bus drivers manage to keep a schedule, check fares, give directions, remember stop requests and more, all while safely maneuvering an extra-large vehicle through unpredictable traffic, adverse weather conditions and some really tight spaces! The fact is, bus drivers don’t have an easy job; they just make it look that way.
On Tuesday, March 18, join us in celebrating the contributions of our hard-working bus drivers, Access drivers and rail operators. It can be as simple as a smile when you board the bus, and a “thank you” when you leave. And, don’t forget you can submit an official commendation for a job well done, so your drivers can be formally recognized for their efforts. (You can do that any time of year!)
While you are riding, you can tag your tweets #MetroSmiles with kudos or thanks for your driver. Whether tweeting or using our online comment form, be sure to note the four-digit bus number, route, time and direction so we can make sure your commendation reaches your driver.
Print out and personalize a thank you card – Want to deliver a more tangible token of your appreciation? Choose from four “thank you” card designs. Just download and print out the PDF and cut out the card(s) you want. Learn more about International Bus Driver Appreciation Day.
DES Employees Share What Respect Means to Them
The Department of Executive Services (DES) held its first-ever All-Hands Meeting on February 26 with more than 500 employees in the 832-person department taking part in one of the two sessions.
The All-Hands Meeting, which brought employees from DES’ 10 divisions, agencies and offices together as one department, featured a short video highlighting a dozen DES employees talking about how they “Deliver Excellent Service” every day; an overview of DES’ “clarity map” that will guide the department over the next 10 years; the results of a recent survey of DES employees focusing on the four elements of a high-performing organization; and a live panel discussion about employee engagement.
Attendees also had the chance to take part in an interactive instant poll, focused on DES’ core value of respect. Attendees texted, tweeted or went online to answer the question, In one word, what does RESPECT in the workplace mean to you? and watched as the results appeared live in a Word Cloud. Some of the words that appeared most frequently were Trust, Honesty, Value, Recognition, Listen and Courtesy. See the full Word Cloud below.
Medicaid Expansion helps Inmates avoid Revolving Door
Meet Tony, who’s been booked into King County Jail more than twenty times. He has Hepatitis C, an enlarged liver, and a long history of alcoholism. He’s getting treated while in jail, but what happens when he gets out?
The link between jail-time and medical needs — and how the Affordable Care Act can change the equation — is the focus of Ruby de Luna’s new report for KUOW.
The revolving door for jail prisoners — who come back multiple times — often has a link to inaccessible medications or untreated drug and alcohol addictions. For many of them, jail is where they finally get the medical care they need.
Then, when they’re set free, their physical and psychological health declines again, contributing to how they fall back into criminal habits.
The Affordable Care Act offers a tool to address inmates’ health concerns after they leave jail — through the expansion of Medicaid.
King County is involving caseworkers, release planners and insurance companies to provide inmates with health options as they get ready to transition back into society. Continue reading on Public Health’s Coverage is Here King County blog.
Department of Judicial Administration Employees Work “Better Together”

Over the past few years, the Department of Judicial Administration’s (DJA) management team has held an employee contest to design a logo to go along with the departmental theme for the year.
The 2014 theme is “Better Together.” This theme reflects how successful we are when we all work together, across divisions, up and down the chain of command.
DJA employees are truly skilled and talented, and the logo submissions just keep getting better and better, making the decision more difficult each year.

Congratulations to the winner of DJA’s contest for her design, Eva Rogero, Legal Administrative Specialist II with DJA’s Caseflow and Court Clerk Division (CCCD).
(Excerpted from the Superior Court / DJA Newsletter)
“Staff of the Day” brings great Customer Service to YouthSource
The Department and Community and Human Service’s YouthSource employees have brought a new way of delivering great customer service to youth in South King County that’s making it easier for clients to access important resources and services.
YouthSource, a service of DCHS’ Community Services Division, is a youth one-stop center located at WorkSource Renton that offers a full array of programs for young adults, ages 16-21, who have dropped out of high school. YouthSource’s programs focus on education, employment and leadership development. It also provides connections to youth programs, community resources for life stabilization, job readiness and placement services, and comprehensive case management.
In order to deliver excellent customer service, YouthSource staff has set up an effort called “Staff of the Day.” As Staff of the Day, case managers rotate in half day increments as the point person to provide customer service to walk-ins, provide student support (troubleshoot barriers, etc.) and provide safety monitoring (being visible to help support students make good decisions).
Staff of the Day allows case managers the opportunity utilize their extensive knowledge of community resources and services to engage and improve the lives of customers. It can be a rewarding experience by giving staff the space to grow and develop as professionals and leaders in the field.
YouthSource’s Staff of the Day effort improves every single month and they are constantly refining it to make it more effective. YouthSource Manager Michael Davie says that “this effort fosters team work at YouthSource Renton”.
(Excerpted from the Department of Community and Human Services’ Touching Base newsletter).
Documenting your Charitable Deductions
It’s tax time. Do you know how to document your charitable deductions through the workplace?
One of the great benefits of workplace giving is that you have all of your documentation in one place.
- Payroll Deduction: Copy of Pledge Form or Printout from PeopleSoft and last pay stub of the year.
- Time Donation: Copy of Pledge Form or Printout from PeopleSoft, Letter from EGP, and Time Donation Paystub/last paystub of the year.
Read more here. All tax situations are different and may require additional documentation. The EGP cannot provide tax advice; for tax related questions please contact a tax professional. Please call the EGP at 206-263-9405 or email junelle.kroontje@kingcounty.gov for assistance in obtaining documentation.
Read Latest Retirement Outlook Newsletter Online
To read the most recent issue of Retirement Outlook with the latest news from the Washington State Department of Retirement Systems (DRS), go online to www.drs.wa.gov/outlook/active. There, you can also read past issues of the Retirement Outlook newsletter. If you have questions, contact King County Benefits, Payroll and Retirement Operations at 206-684-1556 or kc.benefits@kingcounty.gov.
Kudos! Solid Waste Division’s Spanish Language Recycling Education Program wins Awards
Solid Waste Division’s outreach to the Spanish-speaking community received two awards from the Puget Sound chapter of the Public Relations Society of America (PRSA) at its annual Totem Awards Celebration February 6.
The Recicla más. ¡Es facilísimo! Spanish language curbside recycling program received two certificates of excellence this year. One certificate is for radio advertising, multicultural communication category, in which the radio ad was recognized for its research into the audience needs and identification of cultural elements which would resonate with the audience, making the radio ad groundbreaking in its approach. 
The second certificate of excellence in community relations, government category, was awarded to SWD for the Recicla Mas program design. The program uses research on audience needs and knowledge to form the framework of the program, incorporates community based social marketing tactics (recruiting and training Spanish language education advocates, Facilitadoras de Reciclaje, who are leaders in their community, Culturally resonant web content, Hispanic media partnerships), and includes Hispanic/Latino community members in planning, implementation and program design improvements. These tactics comprise the essentials of culturally competent education outreach program design.
“The King County recycling campaign in 2013 was one of the best experiences I have had working at KKMO and I’ve seen a lot of valuable information communicated to our community about how they can save the future environment of our region and the planet,” said Edgar Solares, General Sales Manager for local Spanish-language radio station KKMO. “I hope King County continues to provide this information to pass to the new generations.”
Recicla más. ¡Es facilísimo! will begin its fourth year in 2014 by expanding the Facilitadoras de Reciclaje, updating and adding to web content, continuing the Hispanic media partnership begun in 2013 and incorporating community liaisons in long term project design advocacy and planning.



