Here are some kudos from employees about the customer service they received from the IT Service Center:
Speedy response. Stayed on the line with me to make sure it worked, and snap, I was in. Thanks, Service Center. — J. W.
I had a pleasant experience this time. I did not have to wait long to get someone on the phone and the person who helped me is very helpful and knowledgeable. Good job KCIT! — L. S.
Service was perfect! Thank you — T. O.
That was the best experience I have had trying to get help. — K. L.
I would like to comment that the response time was very impressive. It wasn’t even a couple of minutes between the time I submitted my request to when I was contacted. Great customer service! thank you! — N. C.
You could not have improved this service; it was great. Fast response, fully fixed. Thank you. — M. B.
Help Desk Staff was very patient, friendly, and knew how to ask questions to help guide me through the process of what the trouble was, so that they could wisely and patiently guide me on what to do. Thank you so much! Very nice, knowledgeable worker. Please keep up the good work! — B. H.