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No one can be at their desk 24/7/365. Skype for Business allows you to forward your calls to many places including your personal cell, an individual or an entire call group. Learn how in 94 seconds.

By Ralph Johnson, Chief Information Security and Privacy Officer Day in and day out, employees hear the same things from their IT staff about cybersecurity and safety. Though they may sound like a broken record, there are very important reasons and rationale behind these practices and advice. Keeping safe and secure while connected isn’t just about how your system is set up – it is also very much about how you end up using it. Below, we discuss some common IT staff wisdom and provide some background information and the rationale as to… Read More

Lots of people email me, Jamie Holter, and say, “I can’t even get Skype on my computer! Your Skype bites are of no use to me!!” Well, here’s how to do it in 30 seconds.. well… 39 seconds.

Skype is a powerful tool. You can hold virtual meetings with anyone inside and outside King County providing they have Skype for Business. In this week’s Skype Bite, learn how to start the meeting, share your desktop, share a PowerPoint (or any other document, like an Excel spreadsheet or Word doc) pull up and brainstorm on a virtual whiteboard, then mail that whiteboard to everyone on the call. View the video below to learn how to use these virtual meeting tools.

This one minute video shows you how to turn a regular meeting into a Skype meeting for guests unable to attend in person. Let our friendly IT ambassador Jamie Holter walk you through it.

Do you want to switch from your desk phone to a headset in the middle of a call? It’s no problem with Skype for Business! Let our friendly IT ambassador Jamie Holter walk you through it.

Some King County employees have jobs that require, at times,  24/7 availability. Skype for Business has a tool that forwards all work calls to the phone of your choice IF your work phone isn’t picked up at your desk. It’s called Simultaneous Ring. It just requires a few checked boxes, as we show you in this video.   

KCIT released a survey about Skype for Business and nearly 1,000 of you responded. Thank you! We learned that many of you really want to use the Skype for Business Desktop Sharing, but had some trouble figuring it out. You also said you like handouts with step-by-step directions. So, here you go. Step-by-step directions on how to share your desktop with Skype for Business. As always, let us know if you have questions.