Tech Tip: Are you unwittingly putting King County at risk of a cybersecurity event?

Do you realize how easily you could compromise King County’s security without meaning to? As part of National Cybersecurity Awareness month several partners have collaborated to bring you the Workplace Security Risk Calculator. This calculator is an educational quiz which will provide you with a determination of your riskiness. Play the game by clicking on the link above to find out how some of the things you do every day that could be exposing King County to risk. Discover how behaviors like sharing passwords, or using your computer to check personal emails… Read More

Tech Tip: SharePoint Basics Training in 2 hours!

SharePoint is one of the most powerful file sharing systems available to King County teams. Starting this week, KCIT is excited to start offering free in-person Basic SharePoint Training sessions. Bring your laptop Get the SharePoint basics under your belt in 2 hours. Meet KCIT’s new SharePoint trainer Learn how SharePoint can help your teams work better, smarter and faster. Basic training is Friday, Oct. 14 and Thursday, Oct. 27. Intermediate training is Tuesday, Oct. 25. You can even schedule custom training from our new SharePoint website.

Tech Tip: Cyber security and social media

There are more than 1.6 billion social network users worldwide. This is why cyberattackers love social media. In fact, one recent study reports more than 600,000 Facebook accounts are compromised everyday. Here’s the lowdown on their favorite attacks: Like-jacking: occurs when criminals post fake Facebook “like” buttons to webpages. Users who click the button don’t “like” the page, but instead download malware. Link-jacking: this is a practice used to redirect one website’s links to another which hackers use to redirect users from trusted websites to malware infected websites that hide drive-by downloads… Read More

Tech Tip: October is CyberSecurity Awareness Month

The Department of Homeland Security has proclaimed October Cyber Security Awareness month and the theme is: Stop. Think. Connect. STOP: make sure security measures are in place. THINK: about the consequences of your actions and behaviors online. CONNECT: enjoy your devices with more peace of mind. (Here’s a link to the website. It’s great and has tips in multiple languages.) Top takeaways this week: Update all devices with the latest security patches as soon as patches are released. Consider a sentence for a password: Ilovesushi! Use the two-step authentication process if it’s offered…. Read More

Tech Tip: Personal photo for Lync/Skype

When King County employees do business with each other, the public and other external customers/clients, we are transparent. Part of that transparency is letting people know who we are. KCIT provides all King County the ability to use a personal photo for their Lync/Skype connection. A photo is helpful because it allows people to put a face with a name. It’s very helpful when you are meeting someone for the first time at a remote location or even in a crowded meeting. (We recognize there are certainly safety situations where we don’t… Read More

Tech Tip: Follow-up to the difference between Office 2013 and Office 365

This is a follow-up to the August 3, 2016 Employee News Tech Tip “What is the difference between Office 2013 and Office 365?” Regarding the home version which employees can download from Microsoft at a discount: Do the two co-exist – the Office suite together with Office 365? Office 365 is a subscription plan. It means you get the latest Office products and regular upgrades as they come out. Alternatively, you can go out and buy a one-time purchase of MS Office. Then you get no upgrades. So for King County, you can… Read More

Tech Tip: Self-Service Account Management (SAM) password tool

King County’s Self-Service Account Management (SAM) portal provides King County employees with a password management tool. It can be used to change your password (required every 90 days), reset a forgotten or expired password, or to unlock your account. Once you are enrolled you will be able to reset your password/unlock account via the King County Self Service Account Management portal ( or via your Windows login screen using the “Reset Password/Unlock” link under your password box (see Windows GINA tab for more information). Read more at the KCIT Service Center

Tech Tip: No More “Printer Offline”

In July 2016 KCIT adopted a new method to alert King County employees to important service changes or issues. This is to streamline and make clear what is happening, when it’s happening, who it affects and what to do to adopt the change and move forward with work. When a change occurs, from an application update to a planned outage, the service team answers the five W’s – who, what, where, when and what to do. The information is written up in clear language then color-coded (red, yellow or green) to communicate the… Read More

Tech Tip: What is the difference between Microsoft Office 2013 and Office 365?

Microsoft Office 2013 is a package of tools that help you do your work. They include Word, PowerPoint, Excel, Outlook, etc. We are all familiar with these tools because they have been around a long time and haven’t changed much. You can use any of these software applications on desktops, laptops and to even open documents on your phone. You can also download Office 2013 for Apple products like an iPad or a Mac. The software lives in an actual place on your device, like your desktop.    Office 365 is the avenue… Read More

Tech Tip: How to Manually Configure Outlook Anywhere

Read about how to configure a mailbox for Outlook Anywhere. King County devices will be automatically configured for Outlook Anywhere. If you’d like to configure your personally owned device, follow the instructions in the link below on the King County IT Service Center website. Read more at the KCIT Service Center website