Extension of mandatory telecommuting through Sept. 7

Dear fellow King County employee,

For almost three months, we have been working together to stop the spread of COVID-19. By maintaining social distancing, changing the way we deliver services, telecommuting wherever possible, implementing measures to keep front line staff safer, practicing good hygiene and, now, wearing cloth face masks, we have helped to flatten the curve in King County and save countless lives.

These changes haven’t always been easy, and I am grateful for your willingness to adapt and embrace these new and necessary precautions in the interest of our community and colleagues.

We have learned much during this pandemic about our ability to step up and respond to a crisis over a long period of time, how we can serve customers remotely while ensuring they get what they need from us, and how we can remain effective, engaged, and productive while working from home.

Some services are gradually returning to in-person delivery with new precautions to make the workplace safer. Other operations may require employees who are currently teleworking to return to the workplace in the coming weeks where there is an operational need, again with increased safety measures. Our first responders and mission-critical employees continue to do remarkable work under challenging circumstances. I thank you for your efforts.

We have made a big difference in the spread of the virus, but we need to remain vigilant if we are to slow it further. That is why I am extending mandatory telecommuting through September 7, 2020, for all Executive Branch employees who are currently telecommuting, except where there is an operational need to physically return to the workplace. Employees in other branches of County government may receive additional guidance from their leaders. Please see the full guidance and definitions here.

If you are currently telecommuting, remember that we have created a telework web portal with a range of resources to help you continue to be successful while working remotely. There are some elements of our work that are difficult to replicate remotely, and I appreciate the extensive work that has been done to maximize our effectiveness outside of the workplace. In the process, we are building on what we have learned during our COVID-19 response to be even more effective in our work in the future.

I am a firm believer in public service and the critical nature of our work, and the importance of our work has never been more evident than during this pandemic. Thank you for your ongoing commitment to our community. Please take care of yourself, your loved ones, and one another.

Sincerely,

Dow Constantine signature

Dow Constantine

King County Executive

Updated guidance for mandatory telecommuting

On May 21, 2020, King County Executive Dow Constantine extended mandatory telecommuting for all Executive Branch employees who are currently telecommuting through Labor Day, Monday, Sept. 7, 2020, except where there is an operational need to physically return to the workplace. Employees in other branches (definitions below) of County government will receive guidance from their leaders.

Read the Executive’s announcement here, and please see our updated guidance below.

First responders: Employees designated as first responders have the highest duty to report to work as directed in emergency conditions. Given the unique situation of the COVID-19 emergency, employees designated as first responders may be different than those who are designated as first responders in our traditional natural disaster emergencies. First responders who have been exposed to COVID-19, but do not have symptoms, are expected to report for work rather than stay home because of their essential function. First responders who do not have symptoms, but are at high risk for severe illness are strongly encouraged to stay home. Every department needs to determine which employees should be designated as a first responder. These designations may change through the course of the COVID-19 emergency. Supervisors need to inform those employees who are designated as a first responder. There may be circumstances where the particular exposure or household risk factors affect whether a first responder can or should report to work if exposed. If a supervisor has questions about whether a first responder should report to work, they should contact the department Human Resources Manager.

Mission-critical employees: Mission-critical employees must be available to perform their duties as determined by their agency management. During the COVID-19 emergency, the majority of mission-critical employees will be able to perform their duties while telecommuting. Mission-critical employees who have been exposed, but do not have symptoms should discuss with their supervisor and Human Resources Manager whether or not the employee should stay home. Mission critical employees who do not have symptoms, but are at high risk for severe illness, are strongly encouraged to stay home. If the work must be performed in a workplace with other employees, supervisors should make a decision about whether or not an exposed mission-critical employee who does not have symptoms can effectively stay home.

For all other employees, King County is now mandating telecommuting for those Executive Branch employees (definitions below) whose work allows for it, with supervisor approvalthrough Monday, Sept. 7, except where there is an operational need to physically return to the workplace. Managers and supervisors must work with their employees to permit telecommuting wherever possible and be creative to maximize telecommuting. Employees are permitted to telecommute with children in the home. The expectation of productive work remains. Please find telecommute resources here and submit a signed telecommute agreement to your supervisor. You can also get KCIT resources here on the necessary technology tools (SharePoint). Please note that this guidance does not apply to employees designated as first responders and mission-critical employees. Employees in other branches of County government (definitions below) may receive additional guidance from their leaders.

For additional questions, please refer to our Frequently Asked Questions, or talk to your department’s HR Manager (employee access only).

Executive Branch departments: Department of Assessments, Department of Adult and Juvenile Detention, Department of Executive Services, Department of Community and Human Services, Department of Human Resources, Department of Judicial Administration, Department of Local Services, Metro Transit Department, Department of Natural Resources and Park, Department of Public Defense, Department of Public Health, Executive Department, King County Elections, King County Sheriff’s Office (The King County Sheriff’s Office is administered by the King County Sheriff).

Other branches of County government: District Court, King County Council, Prosecuting Attorney’s Office, Superior Court.

Translating video guidance helps keep people safe

Public Health – Seattle & King County has launched a Public Service Announcement (PSA) video entitled, COVID-19 Community Guidance, in different languages to support the diverse communities that make up King County and connect them to life-saving information. Employees from all over King County contributed to the videos, working to overcome language barriers by providing extensive language translations.

Two of the employees who participated in this video project and translated information are Dr. Eyob Manzengia, Assistant Division Director for

Environmental Health in Public Health, who translated in Amharic, and Silvia Rus, Health and Environmental Investigator I, also in Public Health, who translated in Romanian.

“It’s important to communicate to communities in their languages because they can connect to the information in a way that they couldn’t previously, ensuring that all communities have accurate information to protect themselves and their loved ones,” said Dr. Manzengia.

The translated videos help to ensure that more people in more communities are getting the information they need to stay safe.

“The more we provide these resources, the more accessible they become to the public,” said Silvia.

“The myriad of translations of the same message emphasizes inclusivity of all,” she added.” Then information starts spreading more easily among community members, making sure communities are seen.”

It is important to support one another during this time, and work to overcome misinformation surrounding COVID-19. King County will continue to provide accurate, important information to all members of the community through videos, the Public Health coronavirus websiteannouncements, and other needed materials. To view the PSA videos in different languages, view them here on the Public Health – Seattle & King County YouTube channel. For more resources about COVID-19, visit www.kingcounty.gov/coronavirus.

Rev Up For Retirement online seminar, June 10 

It’s never too soon to start retirement planning. If you’re considering retiring in the next few years, the Rev Up For Retirement class will provide you with a basic understanding of Medicare and Social Security to help you make wise and informed decisions. 

At this online event, you will have the opportunity to ask questions and meet guest speakers Kirk Larson from the Social Security Administration and Jean Cormier, who will discuss your Medicare and Social Security options. For Medicare, this will include Part A; Part B; Part D; supplements; Advantage Plans; and when to sign up. For Social Security this will include when to apply; when you are eligible; eligibility based on a spouse’s work history; and how working impacts your benefit. 

  • Wednesday, June 10, 2020, 11:15 a.m., – 1:45 p.m. Register here. 

Registration is required. Participants will receive a confirmation email a week before the event. Please note attendance is strictly voluntary, on your own time, and non-work related. For more information, contact King County Benefits, Payroll and Retirement Operations. For questions about retirement, contact King County retirement navigator Carmen Johnson at 206-263-1096. 

Stopping the COVID-19 pandemic depends on having the right supplies. Where can you get 5,000 masks? 

Meet the team — from our King County Office of Emergency Management, Public Health – Seattle & King County and other county departments, as well as volunteers — tracking down thousands of masks and hundreds of gallons of hand sanitizer to keep healthcare and frontline workers safe. 

 

Elliott Avenue modular pilot project opens to offer shelter beds and services to fight COVID-19 

King County Executive Dow Constantine invited media to join in a tour of the newly completed Elliott Avenue enhanced shelter located at 551 Elliott Avenue West in Seattle that will offer safe housing and 24/7 onsite services for about 45 people currently experiencing homelessness. King County Councilmember Jeanne Kohl-Welles who represents Council District 4 joined the tour, along with staff of Catholic Community Services, the contract service provider. The location is opening to further King County’s efforts around shelter de-intensification, reducing the density of existing congregate shelters that pose a danger for COVID infection. 

“The homelessness crisis is not new in King County, but the advent of the coronavirus in our communities has intensified the struggle and challenge of living without shelter,” said Executive Constantine. “The Elliott Avenue modulars will offer safe housing, access to health and behavioral health care and other onsite services that will not only help residents keep safe now, but also begin to build a pathway out of homelessness.” 

Read more in the official press release. 

Featured job: Staff Physician – Float Pool 

Salary: $85.83 – $108.80 Hourly 

Location: Multiple locations in King County, WA 

Job Type: Appointed, Part-Time 

Department: DPH – Public Health 

Job Number: 2020-11440 

Division: Community Health Services 

Learn more about this position or view all available positions. 

New public health Directive requires masks or face coverings on transit   

Crossposted from Metro Matters 

Starting Monday, May 18 until further notice, passengers are required to wear masks or face coverings while riding transit, according to a new Public Health Directive from Dr. Jeff Duchin, Public Health – Seattle & King County health officer, along with King County Executive Dow Constantine and Seattle Mayor Jenny A. Durkan.    

Additionally, Executive Dow Constantine has directed that all King County employees, including transit operators and crews, wear masks or face coverings when in public indoor spaces or outdoors when they are unable to social distance. Metro has already distributed two reusable, washable cloth face coverings to each of its 4,100 frontline employees, and similarly will provide cloth face coverings to its other employees, too. 

Read more from Metro Matters

Communication and Problem Solving Skills online training, May 19-21 

This three-day, live/online training will address communication and problem-solving skills with the public and with co-workers. This class covers skills for effective listening, speaking, dealing with conflicts and with defensive behavior. 

  • Tuesday, May 19 – Thursday, May 21, from 9-11:30 a.m. Register here. 

To accommodate the transition to online training, this class has been spread out over three days. Class is live via Zoom. For questions contact Learning and Development at KCTraining@kingcounty.gov. 

Your new Phish Alert Button

On Monday, May 18, King County employees received a County-approved email from do-not-reply@kingcounty.gov about the new Phish Alert Button that has been added to Outlook so you can quickly and easily report suspicious emails that may be phishing attacks.

The email also advised you that have been enrolled in “Phish Alert Button” training. If you haven’t already done so, please make sure you complete the training to help keep King County safe and defend against cyber-attacks. Most employees received the email Monday morning (see image below).

Phish alert button email

How will it work? All Outlook email users will get a new button called Report Phishing placed on the ribbon bar of their Outlook screen that they can click when confronted with a suspicious email.

If you’re working from home you’ll need to connect via VPN for the button to be installed on your computer. Here’s how to easily connect via VPN.

You’ll also get an email invitation to learn more about how the Report Phishing button works, and what type of emails to report with the new button. That email will come from the following address: “King County <do-not-reply@kingcounty.gov>” A link will be provided in the email for you to securely access the training site.

The username to access the training is your email address. Your password will be the same one you use for your email.

Here’s what the button looks like in the top ribbon:

When do I use it? Click the Report Phishing button anytime you believe the email you received is a phishing email or a potentially dangerous email. These reports will be forwarded to the KCIT security team for analysis.

The Report Phishing button should only be used to report emails you believe have malicious intent. If you receive spam or marketing emails, do not use the Report Phishing button. You can simply delete those emails. A side note: You can also add the sender or sender’s domain to the blocked list on your Outlook email.

How do I use it? When you click on the Report Phishing button, a prompt will ask you if you’re sure you want to report the email as a phishing email. If you select yes, the email will be sent to the KCIT security team, and the email will be deleted from your inbox. You’ll receive a pop-up message saying “Thank you for reporting this email to the security team. No more action is required.” If you accidently report a legitimate email as a phishing email, you can find the original item in the deleted items folder in your Outlook.

Why should I use it? King County, like other governments, constantly fights off cyberattacks. Many attackers seek usernames and passwords so they can attack private bank accounts or business government networks to install ransomware, steal data or cause outages. Reporting suspicious emails keeps King County data and files more secure. The faster our security specialists know of phishing attacks, the quicker we can defend against them. You’re an important part of the process of keeping King County safe from cybercriminals.

Should I create a helpdesk ticket? You can if you would like to, but it’s not required. Using the Report Phishing button will send the email you report straight to our security team and Microsoft.

Thank you for your cooperation. For questions, contact the KCIT Help Desk at 206-263-4357 or submit a Help Desk ticket.