Kudos! Ralph J. Brooks, Metro Transit Operator

“I just got off the route 14 to Mt Baker station and had a Wonderful experience with my driver. He was thoughtful, encouraging, kind, and caring. I could tell he really took the time to get to know his riders and make them feel comfortable. :)” – Kirra M.

On hearing of the customer’s comments, Operator Brooks said getting this commendation was the best part of his morning, and he was very thankful to hear it.