A special summer for ten students

Crossposted from King County Wastewater Treatment Division 

interns-learn-about-water-quality-monitoringSummer’s over and school supplies are flying off store shelves. For ten students, it’s time to return from a special experience.

At the end of August, ten high school students completed internships at King County Wastewater Treatment Division (WTD). For six weeks, these interns have seen their world view and horizons expand. They’ve learned about water and wastewater systems at the foundation of our region.  They’ve learned about careers that protect the environment. They heard industry professionals describe their career paths and commitment to our region. They’ve gained an understanding of how government can work for people. And they’ve taken this perspective back to explore their own communities and identify ways to reach out to them.

WTD’s intern program was designed to fill a gap. With the Clean Water Act reaching its 44th birthday, many professionals who invested a career in the water/wastewater industry will retire in coming years.  Through the intern program, WTD reaches out to high school students and their communities to raise awareness of the growing job availability in these fields and the value of safe, reliable infrastructure for all communities.

Read more at King County Wastewater Treatment Division

Climate Preparedness Summit September 21

climate-change-snoqualmie-river-flooding-january-2015Come learn about what King County is doing to prepare for climate impacts, meet the staff working on preparedness, learn about preparedness tools that may help your program, and find out how you can help get the county prepared!

The Summit is set for Sept. 21, 9:30 – 11:30 a.m. in the King Street Center, 8th Floor Conference Room. All King County employees welcome, but space is limited, so please sign up online, and ensure you have prior supervisor approval. For more information, please email Jessica Engel or call (206) 477-3132.

Ideas from 9/6 Training

Some more great ideas from the 9/6 training!

  • Completing the survey automatically enters you into a drawing for a cool prize.
  • Create a friendly competition between work groups in the division.
  • Give a “golden ticket” for some fun event (root beer float party? Museum of Flight?) in exchange for completed survey.
  • Drawing for prizes for those completing the survey.
  • Let employees put a dot on an anonymous board when they take it to visually show how many have taken it — fill up the bucket!

Executive Constantine celebrates West Point 50th birthday with employees

On Aug. 18, King County Executive Dow Constantine joined Christie True, Director of the Department of Natural Resources and Parks, and Wastewater Treatment Division employees, former employees and retirees, to celebrate the West Point Treatment Plant’s 50th birthday.

West Point, located next to Discovery Park in Seattle, has been helping protect Puget Sound for 50 years, and treats wastewater from homes and businesses in Seattle, Shoreline, north Lake Washington, north King County and parts of south Snohomish County.

“We should be proud that we run such a clean sewage treatment plant that people can actually have the appetite to have a barbeque and picnic right in the middle of it,” Executive Constantine joked at the celebration.

You can watch a short video of the event by clicking the image below.

dow-wtd

Creating a better workplace, one action plan at a time

employee-survey-story-engagementKing County’s Public Health employees, like many County employees, are on the frontline of providing critical services to help residents live longer, healthier lives. People join Public Health because they want to help other people.  Public Health has a wide range of customers – ranging from restaurant diners to people in medical distress who call 9-1-1 to our county’s most vulnerable residents who face barriers due to poverty, race, homeless status, gender, or limited English proficiency.

So when the 2015 Employee Survey launched last September, leaders at Public Health saw an opportunity to find out how they can help their employees enjoy and better perform the work that they are passionate about. Together with leadership, staff created more than 50 action plans to respond to the key issues that employees identified, such as career advancement, training opportunities, recognition, understanding strategic priorities and personal health.

“It is essential that Public Health be an organization that learns and adapts, and through creating these Action Plans, we all contributed to finding ways to address an important challenge in our workplace, said Patty Hayes, Director of Public Health. “Working together to solve problems is a valuable step in and of itself.”

Managers and employees worked closely to identify actions that address the priorities that came out of the survey and follow-up discussions. Career development and advancement were key issues, so, for example, the Downtown Public Health Centers (PHC) launched a series of “Lunch & Learn” activities that included presentations from human resources, career support services, and retirement and benefits navigators.

The Downtown PHC in Belltown assists some of the most vulnerable people in our community with services such as the Refugee Clinic, the Family Health Clinic, the Dental Clinic, and the downtown Needle Exchange program.

“I want to be able to encourage and support staff who want to grow themselves professionally,” said Martha Driver, Area Manager for Downtown PHC. “Career Support Services is helping guide our staff on what they need to do for themselves to get to the next professional level.”

The Downtown PHC also wanted to embrace more fun in the workplace, so employees are now leading their own bi-weekly classes on knitting, yoga, hula hoop, and Zumba.

“Because we spend so much time at work each week, I want all our staff — from the front end of a clinic to the back end – to want to come and enjoy their work, do their very best each day, and feel they made a difference every day,” Driver said. “Having a fun lunch break makes a huge difference for each of our hardworking staff members, and acknowledges how much we value them.”

Some of the actions that other areas in Public Health are focusing on include:

  • The Women, Infants and Children (WIC) and Nutrition Services team in the Chinook Building focused on team-building and has added a team activity (such as making ice cream) to monthly meetings, an appreciation board for supportive messages, and birthday celebrations.
  • Chronic Disease and Injury Prevention (CDIP) is compiling a list of growth and development areas that employees want to focus on and is developing a schedule for trainings that occur during regular CDIP meetings
  • The Emergency Medical Services Division is working to improve two-way communications around issues that affect employees
  • Northshore Public Health Center employees revitalized their safety committee, including updating the evacuation and earthquake plans and hosting a “Run, Hide, Fight” training.

This diversity of Action Plans highlights the many opportunities that employees identified to make Public Health a better place to work and provide better service to its customers.

King County employee saves passenger’s life on ferry commute

jim-gleckler

Jim Gleckler, a Registered Nurse with Public Health

It just takes one person to save a life. And for a gentleman on the evening ferry headed from Seattle to Bainbridge Island on July 18, that person was a quick-thinking King County employee.

It began with the announcement that there was a medical emergency. A passenger was having trouble breathing and ferry crew members had responded. When they realized he needed medical attention, a call was put out for medical professionals who could assist. That’s when Jim Gleckler, a Registered Nurse with Public Health, stepped forward.

“He had stopped breathing and had no pulse when I assessed him, and his pupils were fixed and dilated,” said Jim. “I called for the AED and started CPR, and was soon joined by a doctor who was on her way home.”

An AED is an automated external defibrillator, and an Ambu bag is a mask with a bag and valve used for manual resuscitation.

“She ‘bagged’ him with the Ambu bag while I did compressions. The AED shocked him twice and then his pulse was reestablished,” he said. “I did what any other nurse would have done. I focused on keeping his blood circulating and the AED restored his rhythm.”

Jim relied on his CPR skills and nursing training to evaluate the situation and respond in the right manner. CPR-certified since 1985, Jim has served as a nurse in the King County Correctional Facility in downtown Seattle for over 24 years. Initially attracted by an ad that read “If you are a nurse with a sense of humor, come work at the jail,” he took a tour of the facility on a whim and was immediately impressed. He continues to enjoy the challenges and changing atmosphere of being a nurse in his position.

“We take care of a high needs population in a non-healthcare setting,” he explains. “It requires a broad knowledge base and good assessment skills, as you never know what will happen next.”

“I haven’t had two days that were in the same in almost 25 years.”

While his previous background ranges from farming in Pennsylvania to working as a Certified Nurseryman in Texas, Jim considers nursing to be his true calling.

“A friend had asked me ‘You like taking care of plants, why don’t you consider taking care of people?’ And I have never regretted going into nursing.”

In his lengthy nursing career, Jim has attended to other medical emergencies, many on his regular commute from Bainbridge to the downtown jail. These include a seizure, diabetic emergencies, a car/skateboarder accident and a bike accident, among others. He reminds everyone to be alert in these situations, and unafraid to get involved.

“I have had other emergencies on the ferry before, but this was my first time using CPR when not at work,” he said. “When these situations happen, always ask for the AED.”

“Don’t be afraid to use it, they are very user-friendly, even for lay people. And of course, call 911!”

Jim shared his business card with the family during the ordeal so they could keep him updated on the patient. He is happy to hear that the gentleman is recovering nicely after having open-heart surgery.

“It’s been satisfying to hear the updates from the family,” he said. “In most other situations I haven’t gotten to hear about the outcomes, and one always wonders how things turn out.”

Thanks to Jim and his clearheaded decision, a life was saved and a connection was made that shows the compassion and capability of nurses in public health and what it means to be a King County employee.

This story first appeared in KOMO News as “Quick-thinking ferry passengers, crew members save man’s life.” It did not mention Jim, but thankfully staff recognized him and suggested we speak to him about his experience. If you would like to become CPR certified, please sign up for an upcoming employee class.

My accidental mentoring opportunity … that turned out great!

dijana-steward

Dijana Steward, IT Project Manager and member of the KCIT Employee Engagement Committee

By Dijana Steward, IT Project Manager and member of the KCIT Employee Engagement Committee

In July, King County IT CIO Bill Kehoe and I were asked to participate in the “Diversity Panel and Resources Event for Tech Industry Career Opportunities” event, an evening-long program hosted by the Department of Community and Human Services to provide insight and inspiration to people of color in their quest to build a career in technology. Bill was on the employer leadership panel and I was on the “this is how it really is” diversity panel.

I was a little nervous. I was concerned about being so transparent with my own journey and some of the not-so-refined methods I used for gaining traction in my career.

Bill went first and I could tell by the temperature of the audience that I was going to have to “come correct” and do it right and honestly, or not at all. While sitting in front of all of those beautiful people of color, eager to hear something that resonated with them, my nervousness turned into pride.

You see, I’ve worked really hard to get to a place where I could tell someone else about my journey. The audience asked everything, “How did you get your start and technology?  What’s been the hardest thing to overcome?  Do you have a degree?  What’s your day like?  Are you happy with where you are in your career?  What’s next?” Well, I’ll be honest with you, “What’s next?” is something that I asked myself on daily basis.

I tried to answer the questions honestly.  I told myself that if I wasn’t going to be completely honest about the journey that I wouldn’t answer the question. So, bit by bit, I talked about being a single parent working on weekends with my son in the office. I talked about taking every opportunity offered to me.

Suddenly that stage and the barriers shrunk and it became an intimate setting. Before long we were exchanging quips and funny anecdotes that helped to punctuate my story.

‘What’s next’ came earlier than I thought!

As the event concluded, Bill and I were approached by wave after wave of people who wanted to know more about King County’s IT department and my personal journey.  I’ve never been so honored to tell my story.  Because I work with mostly Caucasian people, I usually keep the details of my life to myself.  It’s not glamorous and, I assume, not relatable to many people.

Bill introduced me to two young women who were looking for a mentor.  I’ve never mentored anyone (other than being a parent). In fact, I’m on the search to find a mentor for myself, but Bill had a look of confidence on his face, so I took his lead and gave the young women my business card and encouraged them to reach out.

The very next day, I received an email from one of the young women telling me how much she appreciated the time we took to speak the night before and how she’d like to meet and talk about a mentor/mentee opportunity. I met with her a few weeks ago and was floored by what an awesome young woman she is, but I also found it really interesting that with all of her qualifications and personality and zest for life, I saw in her that she lacks the confidence to take risks in her career.  We have now cemented our relationship and I am really excited for this mentoring opportunity.

Over the next year, our mission will be getting her confidence to a place where she will actively and systematically go after opportunities.  I will share my experiences and help her move forward. My mentee is currently applying to the Ada Developers Academy for coding.  It’s a very competitive all female training program in Seattle and my mentee is dying to get in.  Most of me is rooting for her, but there is a small portion of me that is planning the pivot I will teach her when things we want so badly don’t manifest for us.  We’ll see.  Either way, I believe that warm evening with my brothers and sisters of varying shades changed me and reminded me that anyone with drive can have exactly what they want.

To connect with Dijana about her work promoting diversity in KCIT, email her at dijana.steward@kingcounty.gov.

Indoor shelter sites reopen, encampment ends

Working in collaboration with the Church Council of Greater Seattle, Catholic Community Services (CCS), Seattle Housing and Resource Effort (better known as SHARE), and the City of Seattle, we have been successful in negotiating an agreement to re-open more than a dozen indoor shelter sites in Seattle that had been closed since early spring. As a result, SHARE moved their encampments from our Administration Building Plaza and Goat Hill over the weekend.

Under an agreement signed with CCS last week, approximately 250 shelter beds are re-opening, with two significant changes to operations:

  • Effective immediately, CCS has taken on a new role as fiscal trustee for SHARE’s indoor shelters, providing financial management, budgeting, and fiscal oversight to improve accountability and sustainability for the SHARE indoor shelter network.
  • Second, King County is providing funding to CCS to ensure that case management and housing navigation services will be available to shelter stayers at the SHARE indoor sites – services that previously were not available at any of those locations. Our goal is to provide both the safety of indoor shelter coupled with access to the services that create pathways out of homelessness.

As the summer days wind down, we are pleased that resolution was achieved and the shelters re-opened before the cooler temperatures set in. We are especially grateful to Catholic Community Services and the Church Council of Greater Seattle for their leadership in helping to bring the local churches and the partners together to re-establish this urgently needed shelter.

Thank you for your patience, understanding, and compassion as we worked to negotiate an agreement that not only re-opens 250 needed beds, but also ensures access to services that help people to exit homelessness. A special thank you to the dedicated staff of the Facilities Management Division, Public Health-Seattle & King County, and the Department of Community and Human Services for their efforts to assist the individuals in the encampments and safeguard health and safety issues.

Homelessness affects thousands of people in our community. Many of us know family, friends, or neighbors who have experienced homelessness, or who may be at the edge of homelessness due to our region’s skyrocketing housing costs. King County is absolutely committed to working with our partners in government, housing, faith, and philanthropy to preserve and create affordable housing and to make homelessness in King County rare, brief, and a one-time occurrence.

Survey Participation Ideas

We had a really fun group Thursday that came up with some great ideas to generate excitement about taking the survey. Here were some of their top ideas:

  • Share results of last year’s “One Thing” effort at staff meeting — then end staff meeting early so people can take the 2016 survey.
  • When participation hits 100% – pizza lunch with gift drawing!
  • For field staff incentivizing completing surveys via rewards, for example if the group achieves over 75% they get something or provide overtime/time to complete the survey.
  • Elect an employee survey ambassador to promote the survey to their peers.

Social Media Spotlight: KC Road Services Twitter

KCRoadsKing County Road Services maintains 1,500 miles of road & 181 bridges in unincorporated King County.

Follow the KC Road Services on Twitter today!

Click here to view all King County social media pages.