Coordinated Entry for All: Connecting the homeless to housing

Shared from the DCHS Touching Base Newsletter

Five weeks into operations, DCHS has made significant strides as it works to implement Coordinated Entry for All (CEA), a regional coordinated entry system to connect those experiencing homelessness to housing and services. CEA aims to reduce barriers to housing for those facing a housing crisis through a standardized assessment tool and coordinated referral and housing placement process.

In June, King County took over referrals for family and young adult programs, which has been managed by Catholic Community Services and All Home through Family Housing Connection and Youth Housing Connection since 2012. Since the launch of CEA at King County, 141 youth and families have been referred to housing. In addition to working with families and young adults, CEA is now also providing assessments to homeless single adults. Referrals to single adult programs will begin in mid-September after assessments have been conducted county-wide.

In July, three of the five Regional Access Points (RAP) across King County opened, providing a central resource point where households experiencing homelessness can get help finding housing and other resources. These three locations in Seattle, Renton and Federal Way are able to provide assessments for all populations. Additional RAPs will soon open in North Seattle and East King County.

Until all RAPs are fully up and running, those who are currently experiencing homelessness can access CEA in several other ways. All can call 211 and ask for an intake assessment; as well, young adults can visit one of the young adult access points, and veterans can call Operation: WelcomeOneHome.

The goal is to streamline the process for all homeless populations – families, young adults, veterans and single adults – so that they can be quickly identified, assessed and connected to housing support services and resources. To that end, the Homeless Housing Program has been working with the Behavioral Health and Recovery Division, Developmental Disabilities Division and Employment and Education Resources to create a seamless system of care.

For more information about Coordinated Entry for All, visit www.kingcounty.gov/cea.

To learn more about what DCHS is doing in our community, read the most recent issue of the Touching Base Newsletter (on SharePoint).

Public Health’s hidden gem

Dear fellow King County employee,

Sometimes things of great value are hidden in plain sight. That was my sense on Tuesday, July 12 when I had the pleasure of a short drop-in to visit with our employees at the Downtown Public Health Clinic at Fourth and Blanchard in Belltown. Despite the short time available, it didn’t take long to see the dedication and hard work of our committed Public Health staff up close.

The site is actually several clinics in one, with staff and services tailored for the needs of specific communities, including the Refugee Clinic, the Family Health Clinic, the Dental Clinic, and the downtown Needle Exchange program. The clinic is also right on a bus line, providing ease of access for residents and employees.

Meeting county employees and seeing their service to our residents in action is one of the best parts of my job, and I had the pleasure of speaking with several staff members who spend their days or nights caring for some of the most vulnerable people in our community.

It was also good to see the employee engagement work that staff and managers have done at the Downtown Public Health Clinic. Employees said it makes a big difference in their day when they see or hear department and county leaders acknowledging the value of their work.

It was clear that supporting employees has had a direct and positive impact on the work that they do for their clients. The efforts of staff here and their lessons learned should encourage other departments countywide as they work on employee engagement.

By the end of my visit, I was inspired and humbled by the dedicated and professional staff. What they do day in and day out makes a real difference in the quality of life for some of the King County residents who need it the most. It is equity in action, and I look forward to future visits.

Sincerely,

Dow Signature

Dow Constantine

King County Executive

Inventing a better mousetrap: Innovative employees create custom salmon monitoring vessel

Finding new and better ways to recover threatened salmon species in King County is a top priority of the Water and Land Resources Division of the Department of Natural Resources and Parks.

Chris Gregersen, an Environmental Scientist who works to monitor projects designed to improve fish habitat, has recently done just that while saving the county about $45,000.

The Watershed and Ecological Assessment Team use an in-water, fish sampling technique called electrofishing. It’s a process that temporarily stuns fish allowing them to be gathered and evaluated – without being harmed – and then returned to the water.

Traditionally boats used to do this are often too big, difficult to maneuver, expensive or dangerous for the environment the team works in. They needed something lighter and agile, and began considering building a custom cataraft specifically for King County waterways.

A cataraft is a simple pontoon boat, with basic seating for just a few people and storage for items. An electrofishing cataraft adds two large electrode anodes to the front for electrofishing.

After discovering the $60,000 starting price, Chris and the team got the green light to build their own cataraft in-house. They worked with staff from Human Resources; Safety and Claims; Employee Ethics Program; and Procurement to draft a proposal to build the cataraft.

They collaborated internally with colleagues throughout their division to gather input. Once the legal planning, safety requirements and budgets were confirmed, Chris began working on the cataraft, completing it in just seven days with a total budget of $15,000.

A Washington native, Chris began with DNRP as an intern in 2008, and came on board full time in 2012 as an environmental scientist. He has always been passionate about fish, biology and habitat monitoring, and was excited to use his welding skills to make the cataraft project a reality.

“I feel incredibly fortunate to have had the opportunity to put my skills to work and help bring this idea to life,” Chris said. “I have been rowing catarafts for close to 10 years, and fabricating them for six, so the idea of building an electrofishing cataraft in-house made sense.”

While still relatively new, the cataraft is already making waves. Chris and his colleague Dan Lantz recently presented their innovation at the Northwest Environmental Training Center in California. With attendees from all over the West Coast, King County was the only organization with an electrofishing cataraft.

“People were super interested in our setup and how we built it,” Chris said. “We said we needed something nimble and versatile for river restoration projects that could help us study complex salmon habitats.”

The new cataraft is perfectly customized for surveying salmon habitat in the rivers of King County. To the team, the success of the project is due to the way in which employees worked together to develop it.

“King County brings together a huge variety of policymakers, engineers, scientists and experts, and that makes for a really diverse and knowledge-rich working environment that allows us to be on the cutting edge,” Chris said.

“This latest tool allows us to help plan for future projects and provide better habitat for salmon, trout and other fish to thrive.”

Kudos! Deborah Kennedy, Manager, Archives, Records Management and Mail Services

Deb,

I want to take a moment and truly recognize the amazing work you are doing all across Archives, Records Management and Mail Services (ARMMS).

At today’s all ARMMS staff meeting –  it was a joy to listen to everyone of your supervisors – in every single area – talk about listening to their customers and taking actions to improve operations for the customers – AND – listening to employees. Each area is actively engaged in continuous improvement – using problem solving, implementing employee driven ideas and supporting and recognizing their colleagues.

It was a remarkable display of the culture we have been striving to achieve. Your leadership and support for your employees is making a huge positive difference. The on-gong recognition you provide your team is impressive, as was your recognition of your team at today’s meeting.

I am proud of the ARMMS section and grateful to have you as a team member. Thank you for all you do – day in and day out!

Norm, Director, Records and Licensing Services

Do you have kudos to share? Email them to us and we will include them in the newsletter and KC Employees website.

Social Media Spotlight: King County Council Facebook

KC CouncilThe Metropolitan King County Council governs the 14th most populous county in the nation and the second largest government in Washington state. With 1.9 people living within 2,200 square miles, King County has a larger population than 14 U.S. states and more land area than the state of Rhode Island.

Follow the King County Council on Facebook today!

Click here to view all King County social media pages.

Tech Tip: How to Manually Configure Outlook Anywhere

OutlookRead about how to configure a mailbox for Outlook Anywhere. King County devices will be automatically configured for Outlook Anywhere. If you’d like to configure your personally owned device, follow the instructions in the link below on the King County IT Service Center website.

Read more at the KCIT Service Center website

CPR classes available this fall for employees

King County employees are welcome to sign up for available CPR classes hosted in the Chinook building September through December. Class dates are as follows:

Basic Heartsaver CPR/AED Training (Open to all King County employees) register with andrew.burns@kingcounty.gov:

  • Tuesday, September 13, 2016  – 9 a.m. to noon, Chinook Bldg, Room 126
  • Monday, November 14, 2016  – 9 a.m. to noon, Chinook Bldg, Room 126

Refresher Heartsaver CPR/AED Training (Open to all King county employees) register with andrew.burns@kingcounty.gov:

  • Tuesday, September 13, 2016 – 1-3 p.m., Chinook Bldg, Room 126
  • Tuesday, October 11, 2016 – 1-3 p.m., Chinook Bldg, Room 115
  • Monday, November 14, 2016  – 1-3 p.m., Chinook Bldg, Room 126

BLS CPR (Healthcare Provider) Training (Open only to Public Health Certificated staff) register with maryalice.allenbach@kingcounty.gov:

  • Tuesday, October 11, 2016 – 9 a.m. to noon, Chinook Bldg, Room 126
  • Tuesday, December 8, 2016 – 9 a.m. to noon, Chinook Bldg, Room 126

PeopleSoft upgrades and upcoming system outage

This is to inform all County staff that the PeopleSoft system will be unavailable from noon on Friday, August 5 through 6 p.m. on Monday, August 8.

During this planned outage, the PeopleSoft team will be upgrading the system tools and applying vendor-provided updates and maintenance. This work will begin on Friday, August 5 at noon and is scheduled to be completed by 6 p.m. on Monday, August 8.

The system will not be available for access by any County staff during this outage window. There will be a communication sent out to all County staff when the system becomes available.

We realize that this outage impacts PeopleSoft users.  We appreciate your understanding and support.

Now Recruiting 2016 Ambassadors

2015 AmbassadorsCrossposted from King County Employee Giving Program

The King County Employee Giving Program is recruiting work site Ambassadors for the 2016 Annual Giving Drive.

Ambassadors are the heart and soul of the Annual Giving Drive, the key to reaching each and every one of the 13,500 employees here at King County and providing those they work with transformative moments of meaning in the workplace. All while getting to make a difference around the world. Our goal is to have an Ambassador at every work site.

Read more at King County Employee Giving

Executive Constantine signs legislation to invest $87 million in workforce housing around transit stations

Dow HousingWith rents and housing prices out of reach throughout the region, King County Executive Dow Constantine today joined with County Councilmember Dave Upthegrove and housing advocates to sign legislation to invest up to $87 million for creation of more than 1,000 units of affordable workforce housing near new or existing transit stations.

“Today, we celebrate landmark legislation to create vibrant, mixed-income neighborhoods with affordable housing near transit centers,” said Executive Constantine. “It’s an innovative approach to connect more communities across King County to jobs and opportunity.”

Read more in the official press release.