Social Media Spotlight: King County Superior Court Twitter

KC Sup CourtThe mission of King County Superior Court is to serve the public by ensuring justice through accessible and effective forums for the fair, just, understandable, and timely resolution of legal matters.

Follow King County Superior Court on Twitter today!

Click here to view all King County social media pages.

Kudos! Food program manager named to the Chris Traeger List: Top 100 local government influencers

Becky Elias - PhotoCrossposted from Public Health Insider

As Chris Traeger would say: Becky Elias, Food Protection Program Manager at Public Health – Seattle & King County, is *literally* our favorite person! Yes, that Chris Traeger–the perpetually sunny, enthusiastic and crazily fit city manager of the fictitious Pawnee, Indiana on *literally* our favorite TV show, Parks and Rec! A national organization for leaders in local government, Emerging Local Government Leaders (ELGL), has named Becky to the Chris Traeger List of Top 100 Local Influencers. We’ve pulled in the cast of Parks and Rec to explain why.

Her listing at number 81 mentions how “Becky led a project and implemented a public/university partnership to standardize inspection practices and results to deliver more reliable information to the public seeking to make informed dining decisions. The experiment’s impact was so positive that the method has now been expanded from the 24-person pilot to the entire food program of 60 individuals, with staff doing one day of peer review inspections each month. Becky is an energetic leader with lots of integrity and intelligence and I was so impressed after hearing about what she accomplished in Seattle! She was able to make her staff feel like they were part of positive project to improve their culture, effectiveness and better protect the safety of residents, as opposed to victims of a witch-hunt looking to find poor performers.”

Read more at Public Health Insider

Kudos to Facilities Management Division and BSS administrative staff!

Debbi Linebarger with Regional Animal Services of King County thanked FMD and specifically the Building Services Section administrative staff for being such a great customer service team. She expressed her appreciation of their prompt return calls, and for graciously helping her with all her work order requests.

Thank you BSS and all FMD staff for the wonderful work you do!

Tech Tip: No More “Printer Offline”

Workforce EmpowermentIn July 2016 KCIT adopted a new method to alert King County employees to important service changes or issues. This is to streamline and make clear what is happening, when it’s happening, who it affects and what to do to adopt the change and move forward with work.

When a change occurs, from an application update to a planned outage, the service team answers the five W’s – who, what, where, when and what to do. The information is written up in clear language then color-coded (red, yellow or green) to communicate the level of relevance and urgency. KCIT Service Delivery Managers review the language and target audience for accuracy and relevance. KCIT then sends the clearly written, targeted email to the affected audience.

This provides the right message at the right time to the right people in a manner that is clear and useful. This new system has been in effect for less than a month and, by all accounts, is performing exactly as planned. This project aligns with the KCIT Strategic Technology Goal of Workforce Empowerment by providing useful information to employees in a timely manner – in short, workers working at the work.

So if you see this Service Alert pop up in your inbox, please read it and don’t delete it. And if you have questions, contact the KCIT Service Center.

Employee discounts for Seattle Storm, Mariners, Disney on Ice

Disney on IceThe Seattle Storm host the Los Angeles Sparks Friday, August 26 at 7:00 p.m., and tickets for most sections within sections 101-128 are available for between $16 and $29 with Promo Code KING2016.

Watch the Seattle Mariners take on the Milwaukee Brewers on Friday, August 19, 7:10 p.m. Tickets are $12 View Level and $29 Main Level. Click here to access this offer and use Promo code: King.

Disney on Ice – Disney On Ice presents Worlds of Enchantment is coming to the ShoWare Center in Kent, WA November 2 – 7, 2016. The deadline to order tickets is Monday, October 24, 2016 at 12 p.m. All orders must be placed BEFORE this date, ordering deadlines are strictly enforced. Tickets start at $22 for adults and $15 for children. Click here to access this offer (PDF).

See all available discounts on our Employee Discounts page.

Help us create a Lean Government

Lean GovCrossposted from Lean in King County

Executive Dow Constantine set a goal for King County to be the best run government. To get there we are embracing continuous improvement, instituting best management practices, empowering employees to innovate, and striving for second-to-none customer service.

Sound exciting? Well we are hiring for 2 positions! This is a great opportunity to join our effort in deploying Lean to transform our processes and management system to improve customer results, create more capacity, and deliver greater value to the people we serve.

Read more at Lean in King County

Kudos! Procurement receives U.S. Communities Appreciation Award

Crossposted from DES Express

The Finance and Business Operations Division’s Procurement and Payables (P&P) Section received an Appreciation Award from U.S. Communities, the nation’s largest government purchasing alliance.

This award is a reflection of P&P’s dedication to increasing taxpayers’ savings through strategic partnerships with other agencies. P&P currently uses 11 cooperative purchasing agreements from U.S. Communities, more than any other public agency on the West Coast.

U.S. Communities honored King County at the City of Seattle’s Reverse Trade Show on July 21. P&P staff were on hand to accept the award and talk with local vendors about how they can do business with King County.

Congratulations to P&P! Feel free to stop by the section’s front desk on the third floor of Chinook to check out the plaque.

Running Club an outlet for exercise and rejuvenation, allows employees to go the extra mile

“We know that because of their participation in running club, employees are less stressed and taking better care of themselves,” said Seth Watson, Human Resources Service Delivery Manager. “They’re also more productive and so employee engagement goes up.”

“If we have engaged people, then we are going to do our jobs better.”

The running club is divided into two groups. The Chinook Building group runs every Monday and Wednesday, leaving the bike storage room at 12:10 p.m., and the King Street Center group which runs every Wednesday, leaving from the Activity Center at 12:10 p.m. as well.

Seth Running Group Lead

Seth Watson is the lead organizer for the King County employees downtown running club.

A longtime runner, and one of the main running club members, Seth has been with King County since 2011. He initially joined the club just for fun, but now he coordinates the running schedule and sends out the email reminders. He appreciates this consistent outlet for exercise and values the opportunity to get out midday and see the city firsthand.

“When I exercise at noon the rest of the afternoon is better,” he said. “I’m more efficient at my work, and it’s beneficial in terms of helping me focus my energy and concentration on what I’m doing.”

“Plus, the view never gets old. There’s not a lot of places you can run that have such a spectacular view.”

Seth is of course referring to the beauty of the city and the landscape around Seattle. With the Olympics to the west and Mt. Rainier to the south, the Running Club has a front row seat to the best sights the Northwest has to offer. The Club has a northbound route, passing the Ferris wheel to the Olympic Sculpture Park and a southbound route to the stadiums, King County Metro barns and the SoDo district, as well as an eastbound route towards Lake Washington. Taking off at 12:10 p.m., or roughly a quarter after the hour, allows the Club 35 to 40 minutes of pure, uninterrupted running.

Oftentimes, Seth and others will see familiar faces on their run, as other companies have similar employee exercise options.

“There’s lots of employers who allow their employees to do this,” said Seth. “Some of the big Belltown companies have these running clubs and so we recognize people because we’ll see them in the same gear at the same spot.”

“It’s fun to do and allows people to run at a pace that’s comfortable and meaningful to them.”

Feeling refreshed, enjoying the views and meeting new people, from within King County and outside, are just a few benefits of participating in the Running Club. With opportunities like the Ragnar Relay for employees to become involved in, the Club is both a community of peers and a chance for personal growth.

If you are interested in joining the King County Running Club, contact Seth Watson at Seth.Watson@KingCounty.gov. For more information about the Downtown Running Clubs and other healthy exercise options available to King County employees, visit the Healthy Incentives Healthy at Work webpage.

Helping inmates succeed through education

This is the story of a female inmate who was incarcerated in our Seattle jail in March 2015.  

She had previously started community college at Seattle Central College (SCC) but dropped out of her classes because she became incarcerated. Dropping out left her with a bill of over $400 that prevented her from reenrolling until paid. She enrolled in the women’s GED course at the King County Correctional Facility (KCCF) where she was connected with the SCC’s Integrated Basic Education and Skills Training (IBEST) program. This is a college level certification program with extra support for basic skills from Seattle Education Access (SEA) who provide financial support and case management to low income students. After a few weeks of collaboration by her attorney, SEA representative, IBEST representative, and the KCCF GED teacher, they were able to help her cause by getting her a place in work release and reenrolled at SCC. SEA also donated $200 toward her bill and IBEST program staff helped her work with her extended family to responsibly pay back the money she owed to the college. She continues to attend school and is hoping to one day transfer to the University of Washington. She was released in July 2015 and has not recidivated to this date.

DAJDB

Inmates from all different backgrounds are able to participate in the program to further their education and success.

This is just one of the many success stories that are due to the Department of Adult and Juvenile Detention’s work to provide GED classes and testing through jail programming.

Since the program’s start at the King County Correctional Facility in 1998, more than 5,400 people have taken the GED test and more than 4,800 have passed; many also achieving their GED.

In 2013, DAJD learned that Washington State would make GED testing an online test instead of the paper and pencil test used for years. This raised many questions about the challenges they would be facing if they continued to offer GED courses and tests to the inmate students. How would they bring computers and internet-based testing into the secure perimeter of the jails? What kind of security would it require?

To do so, DAJD relied on some one-time funding through a King County Council proviso.  The funding allowed DAJD to bring in a set of 12 laptops on a cart at each facility and other hardware, software and educational tools. The cart would act as a power hub for the laptops as many of the rooms where the inmates were tested are concrete rooms without power sources.

Early test results were discouraging. The computerized test appeared to be more difficult, not only in content, but because not everyone had the computer literacy to successfully maneuver through the test.  DAJD’s contracted teachers found themselves feeling discouraged as they watched the passing rates decrease.

“The teachers had to change the way they taught,” Steve Larsen, Chief of Administration for DAJD said. “Instead of simply teaching the material that would be on the GED test, they had to teach inmates computer and keyboard skills as well as specific content in social studies and science that the previous test did not require.”

Once inmate students became comfortable using computers, the passing rate began to go up. Larsen said they see a lot of pride in the inmates who pass and are able to comfortably use the technology. It makes them feel accomplished and hopeful when they leave because they have a GED and computer skills, he said.

“A lot of the inmates haven’t had a lot of breaks,” Larsen said. “They haven’t had a community to care or to help them out.  Our GED teachers are very good at what they do, and they also care deeply about the success of their students.”

DAJDA

Earning their academic degree and attaining the skills to successfully move on after incarceration ends is a point of pride for many inmates.

Not only do the teachers teach necessary skills for the computerized GED, but they also help students with necessary life skills. The teachers emphasize the importance of building relationships and making connections with other students, Larsen said.  They also connect the students to their community colleges, making it easier for individuals to continue their education and not slip back into incarceration once released from jail, he added.

And at the end of the course, if the inmate is still incarcerated when they pass the GED test, DAJD holds a graduation ceremony where they present the inmates with their certificates and bring inmates currently in the program in to watch.  Pictures of graduates in graduation robes with their certificates are mailed to the student inmates’ families for continued recognition of the effort put forth to achieve such an important milestone.

“Seeing inmates proud of their accomplishments, and talking about their journey” Larsen said, “makes the other inmates want to continue working so that they can achieve that too.”

Guía de malas hierbas nocivas e invasoras

The headline translates easily from Spanish to English: Guide to Noxious and Invasive Weeds 

The household names for those weeds, however, do not always translate so easily – and this can present a barrier for our small business community. Professional landscapers and their clients in the area now have a great tool to address that potential barrier, courtesy of the Department of Natural Resources and Parks (DNR).

Image is courtesy of Casa Latina

Image courtesy of Casa Latina

Embracing two of the County’s ‘best-run government’ guiding principles, DNRP upped the ante on Civic Engagement and Service Excellence in April and co-hosted a workshop with Casa Latina. After cultivating relationships with residents and small business owners, and listening to and understanding their needs, DNRP aligned its services and resources with those needs and published Guía de malas hierbas nocivas e invasoras, the first comprehensive guide of its type in the Northwest. The translation was accomplished with the assistance of Gonzalo Yepes, owner of Columbian Gardens, and IRCO (Immigrant & Refugee Commission), a Portland, Oregon charity.

“In addition to simply having a job that allows me to provide great service, one of the most rewarding parts of this effort was having such a successful workshop,” Eric Walker, noxious weed specialist with DNRP, said.

Casa Latina hosts monthly landscaping classes. Through collaboration, DNRP and Casa Latina conducted outreach to get the word out that the workshop would be held during scheduled class times in April. Also, two small business owners participated in the workshop by teaching two of the three modules. Gonzalo Yepes, LIC, presented “Plantas nativas del Oeste de Washington” (Native Plants of Western Washington), and Victor Ceron Zane of VC Organic Garden Care presented, “Plantas Ornamentales del Oeste de Washington” (Ornamental Plants of Western Washington). DNRP and the community also collaborated with one of our sister counties. The third module, “Malezas nocivas e invasoras del Oeste de Washington” (Noxious and Invasive Weeds of Western Washington), was presented by Angelica Velazquez, Cowlitz County noxious weed program coordinator. In addition to discussions and PowerPoint presentations, the workshop included physical samples of specimens.

“Having actual samples of noxious weeds on hand added a lot of depth and reinforcement to the learning experience,” Eric said.

DNRP learned a lot during the effort, as well. According to Eric, some of the lessons learned include engaging with your audience where they are, dedicating enough time to engage most effectively, taking and acting on feedback from your customers, and including everyone in the creative implementation of solutions. Some of the plans moving forward include leveraging technology to scale efforts throughout the County.

“Combining census data with what we know about where weed infestations occur, we can do spatial analysis to not only target our own physical efforts, but to prioritize the implementation and focus of solutions like the Spanish guide in any of our diverse communities,” Eric said. In addition to holding more Spanish workshops in the future, Eric said that the data suggests DNRP’s next initiative may focus on the needs of our Vietnamese-speaking community.

Visit DNRP’s noxious weeds website for more information on the County’s program. You may report a noxious weed infestation either online, by email, or by calling (206) 477-WEED (9333).