In light of a recent email phishing attack titled “King County Employee Feedback” KCIT would like to remind employees to be alert for phishing and spam emails, and to not open them. KCIT is seeing an increase in phishing and spam emails being delivered to King County employees. Phishing is an attempt to obtain information from you which gives outsiders access to King County systems. Remember, if you receive an email asking you to provide any information, especially your login name and password, this could be phishing and you should be suspicious. In addition, be… Read More

Many of you say that Outlook prompts you to put in your credentials several times a day. This video shows how to put an end to that.  

On Oct. 14, Google Chrome becomes the first browser to significantly step-up security notifications. If a website lacks a special security authentication, this is what people will see:   But not KC webpages that manage health data, financial data and other private data. KCIT inventoried all pages weeks ago to ensure data pages are secure and encrypted and users will NOT see that notification when submitting data like credit card information to a county website. However, because King County has thousands of pages, it was difficult to secure ALL non-data pages by the… Read More

KCIT makes security and other updates to your computer while you are sleeping, but we can’t do it if your computer is off.   So when you go home at night, hit “Restart” instead of “Shutdown”. That cleans up your computer AND allows KCIT to rollout the necessary upgrades and patches so your device is up-to-date the next day.    

Tired of calling the IT Customer Support Services HelpDesk everytime you forget your password or get locked out of your computer? You can enroll in the Password Reset program and you’ll (almost) never have to contact KCIT again! This one minute video shows you how.

The Skype for Business (Lync/UC) account on your computer is a simple and effective way to have meaningful (remote) meetings with clients, partners and customers even if your client, partner or customer doesn’t have a Skype for Business account. We’ll show you how it works in two minutes.

We recognize that you do county work from your home devices. So King County provides up to 5 free downloads of Office 365 for those home devices. It’s very easy to access if you have a SharePoint account. Not everyone can access this option at this time. We hope we can get all employees a SharePoint login in the coming year.  

Crossposted from Public Health Insider  If you’re like me, you’ve been reading the coverage of the hurricanes and feeling like you should do something to be prepared for disasters. Preparing for an emergency sounds like a huge task and I didn’t know where to start. But, since it is National Preparedness Month, I want to share some apps that helped me ease into preparing for an emergency and overcome the anxiety of thinking about the next disaster. These apps are easy to use, intuitive, and great resources for before, during, and after… Read More

Want to get in touch with someone fast? Skype for Business is perfect for that. Whether it’s an instant message, call, or a cute (work-related) emoji, Skype should be your first, fast option.

King County Security Systems detect SPAM and send it to a special quarantined inbox where users never see it.  But occasionally SPAM isn’t really SPAM, it’s just an email sent from an unfamiliar email address. Under the current system, users had to contact the helpdesk in search of an expected email that never arrived. Now you can double check “Junk” email to make sure you don’t miss important information. Every day, you will get a special notification in your inbox. It is titled “SPAM Notification”.  Inside will be a list of “Junk”… Read More