“What I realized was that we really needed to invest in becoming a more cohesive team,” Jennifer said. “We were an agency of strong individual performers but we really needed to come together as a team and start to build trust and have healthy conflict and have commitment around our goals and hold one another accountable to achieve the results that we were looking to achieve.”
By working together and using The Five Behaviors of a Cohesive Team principles, progress was made. In the 2016 employee engagement survey results, the Office of Risk Management Service’s score rose from 66% in 2015 to 84%.
Read more about how this team stepped up to the challenge in this article at Integris titled Raising employee engagement by 33% in one year with The Five Behaviors of a Cohesive Team.